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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4411-4420 out of 11737

G

Gerd

03/12/23

5 out of 5

Completely satisfactory service.

Date of experience: March 13, 2023

HA

Horley alexander

03/12/23

5 out of 5

The experience with Cynthia at norkvpn…

The experience with Cynthia at norkvpn was stress free and my complaint was dealt with swiftly and professional. Great support experience.

F

Fisherfreak

03/12/23

5 out of 5

Tyrone did an amazing job

Date of experience: March 13, 2023

EM

Ermin Mlinaric

03/12/23

5 out of 5

Really good support via chat

Really good support via chat. I forgot to cancel and got charged for renewal, so wanted a refund, but Nick on the support chat was really nice and offered me 18 months free if I decide to stay. So I stayed :)

S

Sven

03/12/23

5 out of 5

Great service, thanks Nick!

Nick has been of great service for recurring users. He came up with a way better solution than I had in mind. Thanks Nick!

IM

Ian Maquignaz

03/12/23

5 out of 5

Excellent assistance over chat

Darwin was awesome and very patient :)

TK

Tyler Kiwak

03/12/23

5 out of 5

Jeffrey was a huge help!!!

Jeffrey was a huge help. My nordvpn would not work for the last 2+ weeks and I was on the support line 4 times prior to tonight and no one could figure out the issue. Jeffrey was able to figure it out and am now using it again.

MM

Martin Mouse

03/12/23

5 out of 5

Mike's help was quick and effective.

Mike was able to help with my issue and give me some fixes on how to fix it with Chrome, but also got me logged back in. Thanks for the help.

TK

Tyler Kiwak

03/12/23

5 out of 5

Jeffrey was a huge help!!!

Jeffrey was a huge help. My nordvpn would not work for the last 2+ weeks and I was on the support line 4 times prior to tonight and no one could figure out the issue. Jeffrey was able to figure it out and am now using it again.

R

RZeeDee

03/12/23

5 out of 5

NordVPN phone app update issue

I was having trouble with the NordVPN app on both my iOS devices. Basically, I updated the app and it shows the NordVPN logo but it forced closed itself after one second. But, the live agent (Annie) is swift and very helpful in dealing with this problem. Not to mention, very friendly too ^^

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].