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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4381-4390 out of 11737

GM

Gizem Meral

03/12/23

5 out of 5

You are amazing Carl thank you for your…

You are amazing Carl thank you for your quick responses and help..you solved it :)

ST

Sir Ted

03/12/23

5 out of 5

Great customer service from Sage

Great customer service from Sage. Sorted my problem quickly and nice to talk to. Thanks

JZ

Julian Zhou

03/12/23

5 out of 5

Wonderful Support Member Trish

Trish! You wonderful support agent! You managed to get me back onto the internet with all sorts of restrictions that were solved by you with ease. Charismatic and easy to chat to, not missing a beat. Will be renewing my NordVPN subscription thanks to you!

R

RZeeDee

03/12/23

5 out of 5

NordVPN phone app update issue

I was having trouble with the NordVPN app on both my iOS devices. Basically, I updated the app and it shows the NordVPN logo but it forced closed itself after one second. But, the live agent (Annie) is swift and very helpful in dealing with this problem. Not to mention, very friendly too ^^

N

Nathan

03/12/23

5 out of 5

Fantastic customer service and service quality

I was offered 18 months for free upon renewal, Thomas from customer support was very helpful. I’ve been a happy customer for 3 years and am very satisfied with the quality of the service overall.

LF

Logan Fleur

03/12/23

5 out of 5

Helpful & honest

Having recently come to the end of a 3-year subscription, I couldn't find the same option on their site. Spoke with one of their support agents Sabrina, who explained the changes made and their rationale. Delightful conversation! 🐈‍⬛

TM

t m

03/12/23

5 out of 5

Skylar helped to resolv my problem.

Skylar helped to resolv my problem. and it was completely resolved!

TR

The Riddler Project

03/12/23

5 out of 5

NordVPN is pretty much a must

Ezekiel was a major help in solving all my issues with the beginning phases of setting it up and running plex. I am very grateful and Nord VPN after trying multiple others has by far the fastest service and best UI of any of them.

K

Kyle

03/12/23

5 out of 5

Good service from Hunter!

Nords been a decent and reliable VPN for the last few years. Unfortunately I recently had an issue where my subscription didn't amend and I missed an offer. But I spoke to agent Hunter and they were friendly and helped me out. Always good when a company treats it's recurring customers well

RA

Rafae Abdulsamad

03/12/23

5 out of 5

Ezekiel excellent support

Ezekiel was very patient and helped me through all the trouble shooting steps, eventually we solved the problem.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].