NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

Add to compare

Starts from $3.29 / Month

See Plans & Pricing

NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

Are you using NordVPN?

Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4351-4360 out of 11737

MS

Melissa Salazar

03/14/23

5 out of 5

Leah was super helpful

Leah was super helpful! She helped me resolve the issue and was patient and kind.

SA

Samurai Attacks

03/14/23

5 out of 5

One of the best customer services in…

One of the best customer services in VPN sphere. Debra Ty for ur friendly payment support service, helped me a lot with all the issues!

CU

Chet Ubetcha

03/13/23

5 out of 5

Genuine help when needed. A+

The CSR who helped me, Aiden, was magnificent. Our conversation lasted just under 2 hours, and the entire time he was patient, and incredibly helpful.

A

anmolioo

03/13/23

5 out of 5

I was looking to cancel my subscription…

I was looking to cancel my subscription but Tyrone was extremely helpful by offering me a better offer with an extra 18 months making it worth the buy. Looking forward to staying with Nord from here on out.

NB

Nikolay Bambov

03/13/23

5 out of 5

The support provided by Maya make my…

The support provided by Maya make my day. She give me clear information and status of my case. Customer support provided by Maya was exemplary.

PS

Panagiotis Seventekidis

03/13/23

5 out of 5

fast replies

Date of experience: March 14, 2023

F

FB

03/13/23

5 out of 5

Bruce was great!

Date of experience: March 14, 2023

R

RD

03/13/23

5 out of 5

5* Customer Service from Theodore.

Theodore from customer support helped me out with quite a complex issue. After MANY attempts of trying different ways we still couldn't get a connection. Theodore was professional, courteous, patient, and understanding and very knowledgable providing me different solutions to solve this problem and finally he found one! This man has definitely saved me from buying a new computer as I was genuinely ready to throw it out a window. Thank you Theodore, wishing you all the best mate!

GR

Gautham Ramakrishnan

03/13/23

5 out of 5

Quick response and great customer service

The chat agent (Ida) offered me a quick and attractive solution to my problem and really satisfied me from a customer service perspective!

DI

Dave in Florida

03/13/23

5 out of 5

I had rebooted my computer and NordVPN…

I had rebooted my computer and NordVPN popped up with a login screen. Normally it boots with my computer. I attempted to login and it came up with a blank screen. I tried a couple of times and then sent an email to Customer service. I received a response in several hours and followed there instructions, but still had the same issue. Another email and another quick response to try a different browser to log in. It worked. I have used NordVPN since 2018 and would not be without it. Kudos to ...

Read more

Free vendor scorecard

Evaluate NordVPN objectively with the VPN software scorecard

A weighted VPN software vendor scorecard to score NordVPN against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].