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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4331-4340 out of 11737

B

Brian

03/14/23

5 out of 5

Got in contact about a billing…

Got in contact about a billing issue-Was not email notified about billing term ending as auto updated to a year only. Representative Tyrone helped me transfer into a more agreeable plan, was super fast and helpful. Been a customer for along time and service is always great, Tyrone was no exception. Thanks.

VB

Volker Bradley

03/14/23

5 out of 5

Linus was extremely knowledgeable and…

Linus was extremely knowledgeable and courteous.

N

Nick

03/14/23

5 out of 5

Makayla is awesome

Makayla is awesome. She helped me connect, and answered all my questions! Thank you!

MS

Melissa Salazar

03/14/23

5 out of 5

Leah was super helpful

Leah was super helpful! She helped me resolve the issue and was patient and kind.

MJ

Marie-Therese Jenkins

03/14/23

5 out of 5

Problem solved with the help of a human being

As someone with limited IT tech knowhow, I greatly appreciate the ability to talk to a real human being on the help chat. In this case Lucas was very friendly and helped me solve my issue in no time. Thank you Lucas!

C

Cameron

03/14/23

5 out of 5

Quick and painless

Khai was friendly and helpful and solved my issue quickly.

P

Paul

03/14/23

5 out of 5

I requested a live Rep and got Brad!

I requested a live Rep and got Brad! I explained what was happening and he immediately understood and started helping me, unfortunately, I lost commercial power so I got disconnected from the chat. I logged back on a few mins later and got Brad again! he was very knowledgeable, patient, and an excellent instructor. took care of the issue on hand. He is an awesome person and an excellent representative for your organization!

ML

Michael Levyssohn

03/14/23

5 out of 5

I have been given good customer…

I have been given good customer support. While an error was made by ordering an subscription. Tilda helpt me to cancel the order and I will get a refund off the all ready payed mistaken subscription. On top of that she made me an nice 2 year offer for a new subscription of NordVPn.

AM

Augusto Magno

03/14/23

5 out of 5

The BEST VPN service

The BEST VPN service NordVPN has the BEST support, the BEST speeds and an awesome team. I chatted with "Carl" on live chat and it was a amazing experience. I highly recommend this company. Oh, they also care about linux, their CLI application is fuc*ing awesome! Thank you NordVPN.

MJ

Marie-Therese Jenkins

03/14/23

5 out of 5

Problem solved with the help of a human being

As someone with limited IT tech knowhow, I greatly appreciate the ability to talk to a real human being on the help chat. In this case Lucas was very friendly and helped me solve my issue in no time. Thank you Lucas!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].