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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4321-4330 out of 11737

N

Noel

03/15/23

5 out of 5

The online chat agent Bart

The online chat agent Bart, was super friendly and patient while helping solving an issue.

P

Paul

03/15/23

5 out of 5

Harper was quick, friendly, and efficient.

Harper was quick, efficient, polite and sorted out my mistake immediately. Can't recommend highly enough.

J

Jim

03/15/23

5 out of 5

The employee by the name of Bruce was…

The employee by the name of Bruce was really helpful and explanatory. He made everything for me much clearer!

MS

Mike Serino

03/15/23

5 out of 5

Carlos very helpful

Carlos was a very helpful representative. I had a simple question about subscription, but he was very straight to the point. Much appreciated assistance.

D

Derek

03/15/23

5 out of 5

Fantastic Service

NordVPN has been a good product to use. While we like the software, our use case for it has come to an end. I contacted NordVPN to cancel the subscription and to request a refund. Winona was the representative that helped me with my request. She is very helpful and understanding. I was able to get my request in without any trouble. Excellent service from NordVPN and Winona!

AM

Augusto Magno

03/14/23

5 out of 5

The BEST VPN service

The BEST VPN service NordVPN has the BEST support, the BEST speeds and an awesome team. I chatted with "Carl" on live chat and it was a amazing experience. I highly recommend this company. Oh, they also care about linux, their CLI application is fuc*ing awesome! Thank you NordVPN.

C

Cameron

03/14/23

5 out of 5

Quick and painless

Khai was friendly and helpful and solved my issue quickly.

S

Sarah

03/14/23

5 out of 5

Hunter was super helpful and new…

Hunter was super helpful and new exactly what the issue was. I was back using my NordVPN within minutes. Thanks!

SA

Samurai Attacks

03/14/23

5 out of 5

One of the best customer services in…

One of the best customer services in VPN sphere. Debra Ty for ur friendly payment support service, helped me a lot with all the issues!

B

Ben

03/14/23

5 out of 5

Eugenia 10/10

Eugenia was very quick to help with the issue i had and was very polite. Sorted it out in no time! 10/10

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].