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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4291-4300 out of 11737

FB

Fabio Bosco

03/16/23

5 out of 5

Very good assistance.

Penny: very good assistance on chat! Centered the problem and solved very quick and well!

M

Matt

03/16/23

5 out of 5

MFA login issue

I had an issue logging in due to being unable to authenticate multi factor authentication. Malcolm was the colleague who helped me. One thing that made me choose Nord was their emphasis on their support team and Malcolm was testament to that 1 year into me using the service. Not bot-like, genuinely invested in helping me sort my issue. Thanks, Nord!

M

Maree

03/16/23

5 out of 5

Very helpful customer service

Very helpful customer service. Hopefully resolved my problem.

FS

Florian Schmidt

03/16/23

5 out of 5

Joanna and Estella offered me the best…

Joanna and Estella offered me the best support possible and helped me to solve given problems. Very good and fast support. If you need help belonging to VPN, visit their Website ;)

R

ROBERT

03/16/23

5 out of 5

quick response and were able to resolve…

quick response and were able to resolve my problem in a timely fashion.

J

Jakob

03/16/23

5 out of 5

Great support

Great support. problem with the email adress was resolved quickly, Arden helped me out and was very friendly!

SV

Stoddard Vandersteel

03/16/23

5 out of 5

very thorny connection issue - SOLVED!

I had a very thorny issue which level one support spent an hour trying to resolve. Then I was transferred to Khai of level to support. He also spent another hour with me. It was very tricky, but Khai stuck with me and finally we got it solved. He was very professional and very patient and I am impressed that both level one and level two stuck with me for this long debugging process

D

Darima

03/16/23

5 out of 5

Really kind and helpful

Really kind and helpful. Helped and explained everything with no hesitation. Hoping everybody is like that. :) Thank you again, Winona.

GP

Guy Parent

03/16/23

5 out of 5

Jacob

Jacob, at Customer service, was awesome. I had a compatibilty issue with my MACPRO (2010) andHe came thru. Thank you Jacob.

AC

Alex Cardenes

03/16/23

5 out of 5

I had a billing issue with Nord

I had a billing issue with Nord, but it was quickly and easily solved by their support team. Thanks to Aoife for being a big help. Service is great.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].