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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4241-4250 out of 11737

KC

Kukhyun Cho

03/20/23

5 out of 5

Brad helped me to solve my problem

Brad helped me to solve my problem. He suggested me to do things and finally one of them solved my problem. I tried to refund if the problem was not solved. But now I thank him very much.

PF

Philipp Fabrizius

03/20/23

5 out of 5

Excellent service

Excellent service. They were patient and coordinated. Helped me even trough apple devices.

WC

WC C

03/20/23

5 out of 5

Great work by the team!

Date of experience: March 21, 2023

I

IF

03/20/23

5 out of 5

I had the pleasure of getting chat…

I had the pleasure of getting chat support from Harley, who not only answered all of my questions, but did so very promptly! I've experienced in other chat supports (from other companies) that you sometimes wait for ages to get a reply!! Soo frustrating. But Harley was super fast, super friendly, and explained everything in a way i understood and even gave me a great offer. I'm very happy with the experience:)

EA

Emize Andre

03/20/23

5 out of 5

With the help of Brad, Lina, and Greg my problems were solved!

I was having trouble with connecting to vpn, but with the help of Brad, Lina and Greg I was able to finally have my Vpn connect! I truly appreciated their patience and helpfulness.

A

anonymous

03/20/23

5 out of 5

Theodore provided a step-by-step…

Theodore provided a step-by-step procedure when the customer was cutoff from the previous conversation. The adviser continued to provide meticulous directions for the customer’s issues. For example, he provided confirmation and responses when the customer ran into problems with the procedure. The customer was astounded with resolution Theodore provided. He was an exceptional adviser who continue to provide quality services for Nord. Thanks again Theodore!

GJ

Gloria Jandora

03/20/23

5 out of 5

Yes, it works.

After chatting with Darwin today at Nordvpn, my issue has been resolved. My internet would go out every time I paused my vpn. So annoying. Darwin knew what to do and fixed my issue quickly. What a relief to have gotten someone so knowledgeable. Great job!

N

Nick

03/20/23

5 out of 5

Jeff Was Great!

Jeff was quick and helpful in resolving my issue. Couldn't have spent more than five minutes tackling the problem, and an overall outstanding experience.

OS

Otto S

03/19/23

5 out of 5

Happy customer

Recently bought the 2 year plan for under 100€ after researching all kinds of different VPNs and this one being suggested by a couple friends. I have to say, I'm already very impressed! Great speeds and stable servers, that's what I was looking for!

N

Nav

03/19/23

5 out of 5

Courteous and on point customer…

Courteous and on point customer support! Had an issue with my auto renewal offer and they were able to get an actual customer service agent, Maeve, within minutes and provided me with a resolution.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].