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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4141-4150 out of 11737

B&

Bob & Anne Marie Clark

03/26/23

5 out of 5

Miles was knowledgeable

Miles was knowledgeable and quickly solved my issue

P

paul.C

03/26/23

5 out of 5

excellent renewal service

I have some douth due to the automotive payment but Lennie gives me a comprehensive explanation and provide me with excellent service to help me solve my concern.

P

PPG

03/26/23

5 out of 5

Contacted NordVPN Live Chat.

Contacted NordVPN Live Chat. Talia proved to be kind, knowledgeable and proactive and solved the problem. I was quite disappointed with NordVPN when I made contact. I am now leaving a 5 stars review thanks to her. Great experience, she deserves 5 stars.

S

Sam

03/26/23

5 out of 5

Zack was very friendly and helped with…

Zack was very friendly and helped with my query

HJ

Hasif Jamli

03/26/23

5 out of 5

Very understanding agent

Date of experience: March 27, 2023

MP

Mani Palutla

03/26/23

5 out of 5

Excellent

Resolved my issue literally in 2 minutes

JS

JAYNE SIMPSON

03/26/23

5 out of 5

I would give 10 stars to Elaine if I…

I would give 10 stars to Elaine if I could - she was very patient with me as I am a complete idiot when it comes to the internet. She guided me through all the steps needed & there was a good result at the end. I probably took up more of her time than 20 normal clients but she was great! The service department at Nord are the best I've ever experienced - many companies could take lessons from Elaine & her colleagues.

SA

Satbir Arora

03/26/23

5 out of 5

I was struggling to fix the VPN service…

I was struggling to fix the VPN service which stopped working last night. I'm using the macOS IKEv2 manual configuration where I had a hard time connecting my mac to the VPN. I tried everything but nothing helps then I connected to Jeffrey and Belle from the chat support and found these guys really great with their knowledge and really appreciate that they were responding very promptly. Finally, they helped me to resolve the issue in no time, thanks and keep up the good work guys. Really ...

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J

Júlian

03/26/23

5 out of 5

Great customer service

I had a problem regarding the cancellation of my subscription and Harper from customer service was efficient and kind in helping me solve it.

NE

Nicolas Emerson

03/26/23

5 out of 5

Jerome went above and beyond

Jerome went above and beyond. Great CSR. Excellent service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].