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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4121-4130 out of 11737

NC

NordVPN Customer Bill

03/28/23

5 out of 5

This is a great product

This is a great product. Safe and reliable. Fast connections with many location options to choose from. I like it so much I use NordPass as well. Another great product.

NC

NordVPN Customer

03/28/23

5 out of 5

I found that NordVPN was easy to work with.

I found that NordVPN was easy to navigate. I was in touch with one of their employees early on and found that person very helpful. I did have to ask a nephew how to work with a VPN but I'm quite old. Overall I'm happy

D

Daniel

03/28/23

5 out of 5

Quick and easy help through chat.

Had an issue connecting through windows. The chat agent, Aoife, remedy the situation in minutes. It was a quick and painless interaction.

N

Niko

03/28/23

5 out of 5

the team at NordVPN are fantastic

the team at NordVPN are fantastic. Very responsive and always with constructive and knowledgable solutions. The product is not perfect, there are occasional hiccups, but this is to be expected with software. However it's the people that support it behind the scenes that matter and the customer service at NordVPN have always been great. So far I only had two instances of issues and both times they went above and beyond to help me and resolved the issues. Great product, great company, I ...

Read more

RK

R K

03/28/23

5 out of 5

Ida was amazing!

Ida was amazing! She helped me resolve some billing issue. She was very cooperative and responsive. I was surprised how fast she dealt with my account and subscription over chat. Thank you!

J

Jake

03/28/23

5 out of 5

Oliver was very knowledgeable and…

Oliver was very knowledgeable and responded quickly with troubleshooting. He knew exactly what to do to help me with my issue. The best and fastest customer service I've ever experienced!

AF

Antonina Finden

03/27/23

5 out of 5

Had an issue logging in to NordVPN…

Had an issue logging in to NordVPN after the recent ios update. The chat option was very quick in responging and connecting me to a live person for assistance. Khai assisted me and was very quick to respond to all my questions. And Khai was able to solve my problem! Great customer support for NordVPN

JW

Jake Wagstaff

03/27/23

5 out of 5

Great!

Steve did a great job answering my questions.

ΧΦ

Χρόνης Φουντουκίδης

03/27/23

5 out of 5

The program is great

The program is great, i use it for years, and the customer service is also great. Every time i had an issue they helped me solve it 100%. Today that i had a problem Khai helped me and im totally satisfied. Thank you.

DJ

Dave Jenne

03/27/23

5 out of 5

Marcus was great and helped me out very…

Marcus was great and helped me out very quickly and effeciently

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].