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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4091-4100 out of 11737

PD

Paul Demjen

03/30/23

5 out of 5

Getting multiple devices connected. response to my question was…

The response to my question was immediate and resolved my problem quickly. I am not very well versed in IT matters and am happy to get help so easily. Thank you.

NR

Noman Rafique

03/30/23

5 out of 5

Lovely Leah helped me regarding my query

Leah was so helpful and answered my questions quickly. She is lovely. 😍

HC

Happy customer

03/30/23

5 out of 5

The support was great

The support was great. The chat bot directed me to a support person. Brad was knowledgeable and gave clear instructions to work through the issue. I'm an old fart and it was a pleasure to have such great support to quickly solve an issue just like "in the old days". Most big companies could learn from NORD about customer support

BC

Brian Cho

03/30/23

5 out of 5

Kevin Resolved Issues Quickly

Kevin helped me quickly resolve my issues via Live Chat.

D

Dom

03/30/23

5 out of 5

Harper was amazing

Harper was amazing. Took time explaining how to purchase a subscription as I was having technical issues thank you Harper for your patience

SL

sachitha l

03/30/23

5 out of 5

Agent Jarvis helped in connection problem

Clear instructions were given to resolve the issue

RL

Ron L

03/30/23

5 out of 5

Works smoothly and with high speed

Works smoothly and with high speed. Many servers worldwide to choose from.

KF

Kent Fataua

03/30/23

5 out of 5

The best Customer Service Ever *mic drop*

My experience with a needed refund for an accidental reoccurring charge was absolutely phenomenal with the aid of Dwayne the Live support Chad who sprinkled the idea of exceptional deals due to the inconvenience. The deals would've been much to my benefit and were explained in a very direct and simple way to ensure customer loyalty, the likes of which I had never seen in any customer service interaction ever! Unfortunately, I could not accept them at the moment, for the refund was needed. ...

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TC

Thibo Cuveele

03/30/23

5 out of 5

Great service

I think this is how a company should organize its support. Always very helpful and help you get done whatever needs to be done. Last time I was helped by Marcus and Debra, which both handled my situation as expected.

WA

wewe apo

03/30/23

5 out of 5

lively customer support

Date of experience: March 31, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].