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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 3921-3930 out of 11737

M

Maty

08/13/23

5 out of 5

The best customer service

The customer service of NordVPN is the best! I got connected to Theodore. He is probably the best agent I ever got connected to. If it's possible in any way, please praise him!! He replied quickly, and no matter how long it took, he found the solution to my problem.

EB

Enzo Brocchi

08/13/23

5 out of 5

After the installation of NordVPN in my…

After the installation of NordVPN in my iPhone, I had problem to start the vpn. Thanks to the support for the resolution of the problem and let me use the product

T

Teresa

08/13/23

5 out of 5

Very quick response and follow up to my…

Very quick response and follow up to my inquiry re: renewal and pricing. Patient and helpful as well. No complaints about performance, smooth and lots of servers. Am very satisfied, hope to keep being a customer for a long time.

DC

Deborah Charash

08/13/23

5 out of 5

VPN is excellent and problem solving helpful

VPN is excellent and whenever I have encountered a problem the staff have helped me resolve it quickly and in a very friendly manner.

AP

A person

08/12/23

5 out of 5

Nord VPN is great

Nord VPN is great. Does everything I wanted it to do, and have found other uses for it since I got it.

JH

Jaroslav Hutira

08/12/23

5 out of 5

Nice support experience

Guys from support help me figure out my problem quick and kindly. I’m very satisfied with this company and his product. Thank you.

EK

Evan Kervella

08/11/23

5 out of 5

Amazing support

Amazing support, really available even on weekends. Helped me access my account when I lost access to my Authenticator.

GP

Gary Peters

08/11/23

5 out of 5

Incredible patience from the Nordvpn support team.

I spend a lot of time at my second home in a French village which has its own wi-fi network. Nordvpn has always worked great there allowing me to stream all of the UK channels I need. However, unbeknown to me, my local network decided to introduce a blocker to stop illegal downloading in the village. While I don't use Nordvpn for torrenting purposes, the blocker effectively stopped the vpn from connecting to any servers. So then started a long process of email correspondence with Nord ...

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B

Beverly

08/10/23

5 out of 5

NordVPN goes the extra mile!

NordVPN assistance was prompt, useful, personal and professional! They went the extra mile. Recently, I had a sign-in issue on my modem due to ID and pw changes becoming NordVPN "service credentials". Although the issue was on my modem, through an app called FlashRouters, it involved a sign-in to NordVPN. Normally a company simply refers you to the app company and they are done. However, NordVPN stuck with me the entire way, even though it involved a third party software. In the end, access ...

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A

Anna

08/10/23

5 out of 5

Great help!

I had a problem with the MFA due to the fact I got a new phone and I lost the backup password. The team asked for some purchase info and reset the MFA for me. Ever so grateful to the team!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].