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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 3911-3920 out of 11737

FH

Fred Healy

08/16/23

5 out of 5

A simple email to Nord about problem…

A simple email to Nord about problem with new upgrade on Android phone, freezing app. Very quick reply with another way of approaching the problem, Back in business within 5 min. Apparently faulty upgrade. Would highly recommend Nord, very pleased with product. Fred_dude

T

Tommy

08/15/23

5 out of 5

excellent customer support

Date of experience: August 16, 2023

NC

NordVPN Customer

08/15/23

5 out of 5

The NordVPN team is great.

Date of experience: August 16, 2023

H

Henry

08/15/23

5 out of 5

Great Team - Knowledgeable, Timely and Courteous

I was trying to install NordVPN on my new router. I’m not particularly tech-savvy so I had to reach out to NordVPN tech support multiple times. They were always timely, courteous and responded to my specific question (instead of sending me generic canned responses that didn’t specifically address my issue). I learned and was able to accomplish my task. I’m very pleased with the service.

MT

Mayumi Tamagawa

08/15/23

5 out of 5

The problem was solved within 1 day

NordVPN used to work with any problem. Recently started to fail connection. I just couldn't fix. I contacted them sending email. Next day, they replied to my email with instruction to fix the problem. I followed step by step. I fixed it! Now it's perfect! I really appreciate how quickly they respond to our need. Thank you very much.

NC

NordVPN Customer

08/14/23

5 out of 5

Thanks to your support

Thanks to your support, I managed to solve the problem.

Z

Zack

08/14/23

5 out of 5

Very helpful

Very helpful. I have used this several times to watch shows on Netflix, and even more times to be more secure on the internet. Thank you NordVPN :)

J

John

08/14/23

5 out of 5

Very professional

Very professional, courteous and polite customer care from Nordvpn team, my problem was solved in 4 easy questions and my subscription validated, thank you Nordfolks

NC

NordVPN Customer

08/14/23

5 out of 5

Quick connect to server

Quick connect to server. Server always online. Best VPN!

RR

Ron R

08/13/23

5 out of 5

Fast and professional response to my…

Fast and professional response to my minor technical issue. Very happy with NordVPN experience over the few years of using their VPN service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].