9.8
SpotScore
NordVPN Reviews in November 2026: User Ratings, Pros & Cons
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NordVPN Reviews & Ratings
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Spotsaas Editor’s POV
NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more
NordVPN pros and cons
Reliable and consistent VPN performance with fast and trusted connections.
Easy to use interface that works reliably for most users.
Excellent customer support, with quick responses and effective resolution of issues via live chat.
Provides a sense of privacy and security, even against potential government surveillance.
Subscription or billing issues are occasionally reported, causing temporary service interruptions.
Some customer service errors or initial misinformation require additional follow-ups to resolve.
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Showing 10701-10710 out of 11737
JV
Jari Vikström
09/01/20
Useless
I had trouble using a specific streaming service with NordVPN. Whenever I contacted the customer service I got the same spiel, "We are aware of the problem and working towards solving it." However, they couldn't give any estimate on when the problem might be solved. When I finally got fed up enough to cancel the service, the admitted that it's impossible to use that specific streaming service with their VPN. And conveniently, the refund window had closed, so I lost all my money. And to top ...
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P
PeakD
09/01/20
Stay away
The customer support is TOTALLY unhelpful. They require extensive information just to update your email, and they can't make exceptions. I thought I had encountered poor service in the past, but Nord VPN really takes the cake. So in the twenty-first century, when emails are regularly compromised, you can't easily change yours (it's nearly impossible). STAY AWAY.
RZ
Rudi Zimmerer
09/01/20
In the beginning it was very fast
First big installation problems and then after 1 month it is not usable anymore because it is too slowly. Customer care is very bad... After a week or so they replay so badly... For sure money back is not, even after one day... You pay on your risk.
SS
SMOKE SAVAGE
08/31/20
!!STAY AWAY FROM THIS SCAMMER COMPANY!!
!!STAY AWAY FROM THIS SCAMMER COMPANY!!THEY LOCKED ME OUT FROM MY ACCOUNT FOR NO SCAMMERS.
EC
erik cipolat
08/31/20
I was assisted by Carrie from their…
I was assisted by Carrie from their customer service to cancel the subscription and get a refund.It was successful. But I want to point out that even if it went wrong, she was kind and courteous to me. She is a good person
RM
Rami Mahmoud
08/31/20
The app is great and reliable
The app is great and reliable regarding it's VPN service. Additionally, their support team is quick, informative, and responsive especially with the member, "Leo". I hope everybody that needs support can receive help from him!
D
D
08/31/20
Had an issue with being charged after I…
Had an issue with being charged after I cancelled my service but it was resolved quickly and support team were very nice.
R5
Robert 559
08/31/20
Having issues with my buffering installed app
Well I was having issues with my buffering. I got an updated app this week it was giving me issues😕. I tried to fix it myself obviously that didn't go to well. So I contacted Nord. I was getting help from an agent then I got transferred to Krystal. Trust me she was very informative. She did a great job👍. Took awhile I'm not good as far as computer savvy goes. Krystal😇 was great throughout the process. Took longer cause I wasn't familiar how DNS works🤔. I'm very happy with Nord customer ...
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DK
Deedz Kaade
08/31/20
Great Team
Great speed, Great customer service, and they take their time helping you out. I truly recommend them for your VPN needs.
H
Haz
08/31/20
DoubleVPN
NordVPN worked perfectly for me. The Double VPN mechanism works miracles. Nothing can surpass it in my opinion. Great customer service as well. You won't meet any friendlier people in all the world.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].