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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10681-10690 out of 11737

C

Christopher

09/07/20

5 out of 5

Best customer service

Had some issues with back end server stuffs. Spent 2 days on google and was unable to fix it. I used the live help and a member of their support (Martin) was able to talk to me with less than 2 minute wait. Problem was solved in under 15 minutes of troubleshooting. Amazing customer service.

T

Tonni

09/07/20

1 out of 5

Annullering / fortrydelse af abn.

Skriver til Nordvpn og ønsker at annullere abn. De svarer fint tilbage og ønsker en årsag. Det er også fint. Men de vil ikke bekræfte min annullering af abn. før jeg har gennemgået/testet flere punkter, som de ønsker. Det er meget utilfredsstillende. Det ser ikke ud til at man kan annullere sit abn. uden at man skal chikaneres. Jeg ønsker blot at annullere/stoppe mit abn. indenfor fortrydelsen på de 30 dage. Jeg har kun haft det 1-2 dage.

C

customer

09/06/20

5 out of 5

Lambert was very knowledgeable and…

Lambert was very knowledgeable and helpful. Thank you!

S

Sammy

09/05/20

5 out of 5

Best support and quick acess

I enrolled for NordVPN and made a silly error in the registration form with email address. Within minutes NordVPN Online support (special thanks to Mickey) resolved my issue and ensured I could use their service. Will recommend to anyone looking for professional VPN.

AN

Alexander Nichols

09/05/20

5 out of 5

Didn't work out in the end, but...

Didn't work out in the end, but the 30-day refund is true!

M

matt

09/05/20

5 out of 5

Great customer service.

Great customer service.

J

JR

09/05/20

4 out of 5

I've reached out to the NordVPN team a…

I've reached out to the NordVPN team a few times now and my experience has overall been good with them - sometimes smoother, other times a little trickier but at the end of the day they've guided me through solving all issues and I've never been left unsatisfied. Good job!

GH

Gabriel Hawkins-Pottier

09/03/20

1 out of 5

Confusing cancellation w/ no refunds.

Confusing cancellation w/ no refunds.Pressed a button to cancel automatic payments with understanding that this would cancel the current subscription. Turns out you need to contact them directly to cancel your subscription within the 30-day period. This was not made clear and they now refuse to refund and cancel my current (3-year) subscription as the 30-day period has passed. A lot of money wasted because of their deceptive tactics.

OR

Oliver Riley

09/03/20

5 out of 5

Helped me with all the questions I had…

Helped me with all the questions I had to the best of their ability. 10/10 would chat again!

JN

Jazs Nsc

09/03/20

5 out of 5

Im so much happy that i have gain the…

Im so much happy that i have gain the victory finally with the agent Rhys. He delivered a lot of patience with me while guiding me slowly and clearly of every single step. initially we tried a few attempts but failed. but he never give up his patience and suggested to try and try any possible solutions. Base on his own experience. We finally got the job done together. we are so happy of it. Thanks a lot to you Rhys for helping me . Im glad and lucky to have you today to be my agent. Thank ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].