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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10051-10060 out of 11737

DI

das ich

05/26/21

1 out of 5

Leider muss ich einen Stern geben!

Leider muss ich einen Stern geben!Ich kann meinen Vorrednern nur zustimmen. Verstecktes Abo, es ist fast unmöglich die Automatik auszuschalten! Es ist für mich absolut unverständlich und unverschämt das ein Unternehmen das Sicherheit verkaufen will seine Kunden abzockt! Nie wieder irgend etwas von denen. Aber wer so mit seinen Kunden umgeht bekommt irgendwann die Quittung!

JC

J Crosbie

05/26/21

1 out of 5

Nord is terrible

Nord is terrible, connection was hit and miss and they took money from an account that they were not authorised to use. They are trying to backtrack but terms and condition state from the auto payment card set up, Nord took it from a different card I used for the initial setup. Then the following 3 months from the correct auto payment card then changed again. This is a huge red flag for any company. Go with another provider. They do not take customer service seriously.Your reply is incorrect!

M

Marc

05/26/21

1 out of 5

NordVPN aus meiner Sicht unseriös

NordVPN mag sehr gut funktionieren, arbeitet aus meiner Sicht aber sehr unseriös, In der Online-Presse, in Vergleichsportalen wird stets mit einem günstigeren Preis "geworben", als er dann erschein, wenn man auf den Link klickt. Und absolut unverschämt: NordVPN wirbt mit Preisen ohne MwSt., d.h. die 19% MwSt. für Deutschland werden einfach noch mal on top dazu gezogen.

SA

Slovak Accounting

05/26/21

5 out of 5

Tommy was very kind and helpfull

Tommy was very kind and helpfull. I´m really satisfied with the way he solved my problem.

AA

Ademir Abazagic

05/26/21

1 out of 5

Do not use this VPN

Do not use this VPN, this is so bad and the worst VPN I ever used. They show wrong results in google, cached version, it is slow, and each time I try to use it I need to log in in two screens.

AO

Andy Otto

05/26/21

5 out of 5

Extremely impressed!

I thought I had a complicated issue that would take a while to resolve... Then I got super quick, friendly and straight to the solution support. Extremely impressed!

CS

Christopher Stott

05/26/21

5 out of 5

Hacked Account Support

My account was in the process of being hacked, and was unavailable to me, but an easy chat with their support staff fixed all my issues and re-secured my account. Both of the staff members I spoke with were knowledgeable and quick to respond. At one point in the conversation I had to leave for over an hour, but Ruth responded within 1 minute of my return. I was impressed with their security requirements to allow me to access my account and Ruth was very pleasant throughout the entire ...

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K

Karima

05/26/21

5 out of 5

Streaming Netflix on ChromeCast with VPN

I had just got a new router so I could stream Netflix and more from different locations on my ChromeCast. I changed location on my NordVPN app on my phone, but when I played it on ChromeCast I kept getting error messages. I messaged the chat and got great help from Derrick. It took us some time to get to the root of the problem but he was very patient and helpful until I solved the problem! Turned out I had to chance the location directly on my router and NOT on the NordVPN app on my phone. ...

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JM

Jeffrey Marsman

05/25/21

5 out of 5

Gratis uit te proberen, betrouwbare dienst

Deze dienst een maand uitgeprobeerd en besloten dat een VPN niet aan mij besteed is. Na eenvoudig contact met NordVPN ontving ik het volledige aankoopbedrag, zoals beloofd, binnen 2 dagen weer terug. Verder werkte de dienst ook ontzetten snel en gemakkelijk. Mocht een VPN iets voor je zijn, is dit zeker een aanrader.

MV

Melissa Vigna

05/25/21

1 out of 5

Ripped me off and Refuse to Acknowledge or Refund

I cancelled my subscription after the 30 day free trial 3 months ago to find out they have been charging me without my knowledge since then. Paid for 2 months that were not used. They did not email or confirm that they had been charging my credit card. Filing a report with the better business bureau, disputing the charge, and been using a better VPN service. Can absolutely confirm whenever I logged into Nord VPN it gave me the date that my service would expire with the option to renew. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].