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9.3

SpotScore

NordPass - Password Management Software

NordPass Reviews in July 2026: User Ratings, Pros & Cons

Securely store and auto-fill all your passwords.

4.95

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Starts from $2.49 / Month, also offers free forever plan

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NordPass Reviews & Ratings

4.95

Excellent

Based on 1253 ratings & 1253 reviews

Are you using NordPass?

Rating Distribution

Excellent

(1221)

Very Good

(19)

Good

(4)

Poor

(2)

Terrible

(7)

Spotsaas Editor’s POV

NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more

NordPass pros and cons

  • Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.

  • Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.

  • The support team is knowledgeable, patient, and able to guide users through complex processes.

  • NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.

  • Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.

  • Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.

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Showing 81-90 out of 1253

WD

William Duffy

06/11/24

5 out of 5

VERY PLEASED

Representative ( Dante ) was very helpful and patient. Stayed with me and even explained things until I was able to resolve the issue. Many thx.

A

Alex

06/11/24

5 out of 5

Great service

Great service, it only took 2 minutes to fix my issue. Thanks Arthur

AT

Ara Tshagharyan Արա Ճաղարյան

06/11/24

5 out of 5

NordPass

I am very satisfied with the NordPass support service. I was instantly answered by Artur and all my questions were solved. Thank you.

T

TeeBee

06/10/24

5 out of 5

It was the worst of times and Eryc saved me

I was in a sorry state with what I thought was the loss of all my passwords. Eryc walked me patiently through a solution that worked. WOO HOO!

IL

IT Lan

06/10/24

5 out of 5

Fast and friendly customer service

Fast and friendly customer service! Even for free accounts!

S

sasha

06/10/24

5 out of 5

prompt & easy to reach

prompt & easy to reach, great customer service!!

SS

Simon Senay

06/08/24

5 out of 5

Thanks Alex!

I haven't used the app to its full potential yet and am doing a spring cleaning, but I trust its security and will consider re-registering once I get my things back in order. Customer support though I can vouch for, stellar. Thanks Alex, super helpful, dynamic, understanding, and unbelievably quick at helping. Have a fantastic day!

S

Skye

06/07/24

5 out of 5

Great Support Team!

Ava was responsive and more than helpful. Was able to quickly get my issue resolved when there was an issue with the app in the middle of my work day.

P

Pierino

06/07/24

5 out of 5

Arthur made the process very simple and…

Arthur made the process very simple and easy

PR

Phoebe Redlin

06/06/24

5 out of 5

Arthur from NordPass was attentive and…

Arthur from NordPass was attentive and helped me very quickly when I was having issues importing my passwords. They made the experience painless. Thanks!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].