9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 221-230 out of 1203
GM
Gary molloy
11/24/23
good app
good app just needs to be a wee bit easier
GM
Gary molloy
11/24/23
good app
good app just needs to be a wee bit easier
SS
Sinan S
11/06/23
"Best password manager I have used"
What do you like best about NordPass Business? I have seamlessly transferred all my passwords to NordPass a couple years ago and I have used NordPass extensively ever since. All my passwords are easily accessible on all my devices and when there are bugs they are usually solved the next day without me even having to contact support. When I DO need support they respond very quickly and resolve the issue usually within the same day.
SS
Sinan S
11/06/23
"Best password manager I have used"
What do you like best about NordPass Business? I have seamlessly transferred all my passwords to NordPass a couple years ago and I have used NordPass extensively ever since. All my passwords are easily accessible on all my devices and when there are bugs they are usually solved the next day without me even having to contact support. When I DO need support they respond very quickly and resolve the issue usually within the same day.
D
Deanne
11/02/23
NordVPN tech agent Tito is outstanding!
NordVPN Tech support agent Tito is outstanding! I had signed up for NordVPN at the recommendation of colleagues and hit a snag with connecting about 20 days into my new subscription. After getting through the chatbot, live human tech support expert Tito joined the chat and patiently and methodically worked through the issues. Tito gave very clear, easy to follow instructions and stayed with me to confirm each step was completed successfully, and answered all of my questions thoroughly. I ...
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D
Deanne
11/02/23
NordVPN tech agent Tito is outstanding!
NordVPN Tech support agent Tito is outstanding! I had signed up for NordVPN at the recommendation of colleagues and hit a snag with connecting about 20 days into my new subscription. After getting through the chatbot, live human tech support expert Tito joined the chat and patiently and methodically worked through the issues. Tito gave very clear, easy to follow instructions and stayed with me to confirm each step was completed successfully, and answered all of my questions thoroughly. I ...
Read more
DS
Daniel S
10/31/23
"Best password manager on the market"
What do you like best about NordPass Business? The apps and also the web application are very easy to use. The implementation of Azure AD Sync and SSO took only a few minutes. Super fast rollout possible. Great support and permanently competent support.
DS
Daniel S
10/31/23
"Best password manager on the market"
What do you like best about NordPass Business? The apps and also the web application are very easy to use. The implementation of Azure AD Sync and SSO took only a few minutes. Super fast rollout possible. Great support and permanently competent support.
AG
Allan Green
10/22/23
Better than most
Until I found Nordpass my password management consisted of a huge list stored on an encrypted flash drive. I had tried about 4 other versions before but they seemed more of a menance than a helpful tool. They all seemed to revolve around putting in a master password every time I booted up my pc or worse by having to find my phone to confirm it was me using them ( I think the tech’s call it 2 way authentication); I cannot put on here what I call it!. I suppose its great if its attached to ...
Read more
AG
Allan Green
10/22/23
Better than most
Until I found Nordpass my password management consisted of a huge list stored on an encrypted flash drive. I had tried about 4 other versions before but they seemed more of a menance than a helpful tool. They all seemed to revolve around putting in a master password every time I booted up my pc or worse by having to find my phone to confirm it was me using them ( I think the tech’s call it 2 way authentication); I cannot put on here what I call it!. I suppose its great if its attached to ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].