9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 201-210 out of 1203
DB
David Bush
02/01/24
I had an issue with connectivity MFA…
I had an issue with connectivity MFA that I was struggling to sort but a huge heads up to Elias Peralta who resolved this very quickly and efficiently, hope he gets a day off with full pay as he deserves it!
MM
Matheus Menezes
01/29/24
Great service and customer support
I just wanted to try NordVPN to see if the service is good. It worked just as expected, but I didn't actively need the service, so I requested a refund. Customer support Eduardo Olmedo was very helpful and promptly refunded me. Great experience overall.
AF
Anayah Frazier
01/28/24
Customer Service
I had an issue but Carlos Linares helped me with it.
LB
Lord Boysen
01/14/24
Really easy to refund, Nice Support
I've had a chat with Eduardo Olmedo on the support line because I wanted to refund my subscription. He did his best to figure out a way to solve my problem with me, but in the end we stumbled into a brick wall which Eduardo and I could not possibly overcome. Usually support chats are boring but my man Eduardo was fun to chat with whilst being extremely efficient in his problem solving. When we knew we could not fix my problem Eduardo almost got me to keep NordVPN because he knew stuff about ...
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VO
Vierka O
01/10/24
"Migration to the EU data center"
What do you like best about NordPass Business? We in the company were migrating the US data center to the EU one. As per the received information, the process should be easy and it was at the end. During the process of the migration, you are not able to use NordPass but it took only a few hours, so it was acceptable.
GB
Grzegorz B
01/09/24
"The best password manager for business"
What do you like best about NordPass Business? We searched for the most optimal password manager for our 10+ people company. We have tried a couple of options and ended up selecting NordPass and since then, we used it daily. It's highly flexible, the plugins for Safari and Chrome work flawlessly, and we used to have problems with this from other suppliers. Items can be easily reshared between employees. A cool add-on is keeping TOTP codes within the password item, the same NordPass mobile ...
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SI
Serena I
01/08/24
"Highly recommended Digital Security help"
What do you like best about NordPass Business? NordPass is my go-to solution for hassle-free digital security. It generates strong, unique passwords, saving me from the mental gymnastics of remembering them. The seamless integration into my daily routine, coupled with secure storage for credit card details, makes NordPass my reliable ally in the online realm.
MS
Mainul Sourav
01/06/24
The customer care was great
The customer care was great. I was connected to Noa and he was great.
AU
Anonymous User
01/05/24
"Easy to use, massive time saver!"
What do you like best about NordPass Business? NordPass has proven to be an exceptional password management tool, seamlessly integrating into my digital life and significantly enhancing my online security. Its user-friendly interface simplifies the process of storing and organising passwords, providing a secure vault for all my sensitive information. The browser extension and mobile app work in harmony, ensuring accessibility across various platforms without compromising on security. The ...
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PP
Phillip P
01/04/24
"It works!"
What do you like best about NordPass Business? It is easy to use, especially sharing secure content between the team. What do you dislike about NordPass Business?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].