NinjaOutreach Reviews in July 2025: User Ratings, Pros & Cons

Ninjaoutreach is definitely worth a try in email marketing!

What do you like best? - We got a free trial of 3 days to understand what were we actually investing in and how can we explore this tool for our marketing benefits. - The option to target influencers not just geographically but on the basis of categorized positions is very helping. - Commendable customer service. Whenever we needed help to understand some features of Ninjaoutreach, the customer service made sure to respond and fill in the loopholes in our working process. What do ...

NinjaOutreach: great product, great customer service

What do you like best? Their platform is superb; easy to search for leads, target them NOT just geographically, but even with 'categories' and positions (i.e. blogger, influencer, etc.. This is what we've been waiting for, finally, for finding leads via social media. On top of that, I had an issue with billing where I subscribed to the wrong plan - the customer service rep completely worked it out with me and I am not a happy, lifetime user! What do you dislike? Would like to be a ...

Good service I`d recommend

What do you like best? The main pluses are: 1 User-friendly interface. Everything is really clear and convenient. 2 Multifunctions. You can reach bloggers or customers not only via emails but with help of contact forms, social media links. It`s all provided by Ninja team. 3 Customized letter. I consider it`s a very useful tool for outreach purposes. You can write a lot of email templates and send them due to a specific aim. What do you dislike? The support team is not ...

Super Useful Tool – Fills a Big Gap for Most People

What do you like best? When starting/growing a business, so many people say "And then I'll reach out to influencers to promote my product/service!". And then they get to thinking and realize that they don't have a good strategy for finding those influencers and actually making something good happen. Ninja Outreach helps make that happen! What do you dislike? I wish there were more BASIC BASIC tutorials for people who have NO CLUE what they're doing. Ninja Outreach is a tool that ...

This is must use product for email outreach in the market

What do you like best? personally I like these 3 things in the tool :You get 3-days trial access. Used to be 14 days! Easy to use, improved user-interface. Great assistance with practical video tutorials available in the knowledge database. What do you dislike? I think pricing structure of the product can be improved, they dont have special discounts for regular users. They only discounts on Black Friday season. Also it Loads slow sometimes. Recommendations to others ...

Essential Tool for Influencer Identification & Outreach!

What do you like best? In my 5 years of social marketing industry experience, I have worked with many different social apps / tools to help us: (1 identify top social influencers across industries and regions; and (2 connect with new prospective clients. NinjaOutreach outshines other digital outreach apps / tools now available, by helping us to achieve BOTH of these objectives within ONE convenient dashboard - as well as round-the-clock customer support - all with convenient and flexible ...

Very Good Customer Service

What do you like best? I like that customer service responds in a few minutes. Very helpful staff. What do you dislike? Limited reporting. I don't like that only one person can be attached to a lead. What business problems are you solving with the product? What benefits have you realized? Email outreach. Easy scheduling out outreach emails.

BEWARE - SCAM!

What do you like best? They ignore cancellation requests and continue to invoice against your card. What do you dislike? The tool is difficult to use anyway and it's a scam to lure you into the free trial, and then continue to charge you. What business problems are you solving with the product? What benefits have you realized? None!

Great for research and outreach!

What do you like best? Our team like Ninja's research feature the most - the filters are very helpful. The blogger search and campaign are also great! Very user-friendly! The articles and videos are very easy to follow - and not to mention the friendly customer service. What do you dislike? Instagram research I think is awesome but outreach on this aspect is so-so. We understand that this may have some connection with Instagram and it's strict platform - but hope that this ...

Used it for finding Instagram influencers to promote our product

What do you like best? The speed boost. Finding influencers and messaging them on Instagram is free, but it’s such a time suck, especially for bigger campaigns. What do you dislike? Couldn’t get Instagram user emails right away. The first try, anyway. Ninja contacts the influence for us the first time, and we have to wait for that influencer to respond before we could get the emails. It’s supposed to be “for legal reasons.” Recommendations to others considering the product Get ...