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9.0

Spot Score

NinjaOutreach - PR Software

NinjaOutreach Reviews in July 2025: User Ratings, Pros & Cons

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3.3

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NinjaOutreach Reviews & Ratings

3.3

Good

Based on 301 ratings & 228 reviews

Rating Distribution

Excellent

(157)

Very Good

(27)

Good

(3)

Poor

(4)

Terible

(37)

Expert's Review

NinjaOutreach has received a mix of positive and negative feedback over the past 12 months. Despite some challenges, the platform has standout features that deserve recognition. Users have praised the website's clear interface and the ease of running queries, providing detailed information about influencers. The customer service has been highlighted for its ...Read more

NinjaOutreach pros and cons

  • Efficient and beneficial customer service, promptly addressing and resolving issues.

  • Intuitive and user-friendly platform, enhancing user experience and ease of navigation.

  • Helpful in automating tasks, saving time and improving productivity.

  • Reports of unauthorized charges and billing issues leading to financial concerns for users.

  • Lack of clarity in subscription terms and refund policies causing confusion and dissatisfaction among customers.

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Showing 101-110 out of 228

MD

Michael D

10/23/19

5 out of 5

Great services

What do you like best? Easy to use navigation. Good customer service What do you dislike? Find the upgrading a little tricky. Easy to accidentally go to paid option on trial What problems are you solving with the product? What benefits have you realized? Finding great leads via their web search

JG

Jameela G

10/22/19

4.5 out of 5

Great Customer Service

What do you like best? The customer service team at Ninja Outreach is amazing and quite responsive. Any questions I had about the platform or issues I was facing were responded to adequately and on time. I really enjoyed dealing with them when running a campaign or when my team or i had any questions/concerns. Kitija was fantastic to deal with What do you dislike? I couldn't find enough local influencers for the specific niche I was working with. It worked really well to find ...

Read more

KW

Kristy W

10/21/19

0 out of 5

AVOID them

What do you like best? I accidentally upgraded my account within 15 minutes of the opening account due to a misclick on the 'upgrade' button on the top right corner. There was no confirmation tickbox or anything and they charged an annual bill to my account. I immediately contacted them to request a refund and allow me to trial the software before making a full decision. They completely disregarded my honest mistake and is refusing a refund. What do you dislike? Avoid them, ...

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CM

Cody M

10/21/19

0 out of 5

Buyer Beware

What do you like best? This service doesn't works and after discovering this in the trial and contacting customer support to see if I might be using it incorrectly with no response, I left the site. A few days later I was charged with a bill of $588. I'm in contact with customer support agents to which are no help. Spotty replies from the only 2 representatives they have across the globe.. This is a lot of money to charge without warning which could potentially really harm an individual. ...

Read more

JF

Joao F

10/03/19

5 out of 5

Awesome great support!

What do you like best? Find the best influencers in the market! Really helped me scale my business! What do you dislike? Nothing. I really enjoyed the experience! Recommendations to others considering the product: If you are looking for the best quality leads please use this platform! I made lots of research and this one is by far the best one! What problems are you solving with the product? What benefits have you realized? Really helped my brand become viral!

BJ

BHAWANA J

10/03/19

4 out of 5

My Very first great encounter with ninja outreach

What do you like best? Ninja outreach assistance to raise our productiveness by above 50%. We've been in a position to control our outreach email messages much more proficiently, monitor who now we have despatched to and routine observe-up. This permits us to proficiently access our qualified backlink creators from the swiftest and systemic way attainable What do you dislike? The only issue that will be seriously enhanced on is surely an all-round dashboard to trace overall ...

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AJ

Andrew J

09/30/19

5 out of 5

Ninja outreach is great

What do you like best? Everything works as it should. I was able build professional relationships with NPO. What do you dislike? Ninjaoutrearch works as it should. I would not change a thing. What problems are you solving with the product? What benefits have you realized? nothing

AI

Administrator in Consumer Goods

09/29/19

5 out of 5

Awesome tool

What do you like best? This tool has really helped me scale my business and reduce the time i need to spend contacting influencers, checking email etc. I have made a huge volume of collabs with influencers which has resulted in a large volume of sales in a short period of time. The ability to target influencers by location and amount of followers is great. What do you dislike? didn't really dislike anything about it. Recommendations to others considering the product: ...

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AI

Agency in Consumer Goods

09/26/19

5 out of 5

Great tool for researching influencers!

What do you like best? This is an effective tool for researching and analyzing influencers for your social influencer strategy. We used it to look up influencer options and were able to narrow down by specific location, gender, category, etc .This saves you a lot of time, especially if you're not familiar with the category you're researching in. I also liked that it gives you engagement rate and an insight into an influencer's followers. You can filter by verified profile and different ...

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UI

User in Entertainment

09/25/19

5 out of 5

Ninja Outreach is the only toolset you'll need for influencer marketing

What do you like best? The search options are amazing when using it for influencer marketing. You don't need to spend hours searching for influencers, just run the appropriate keywords in your niche through their software and it finds you the right influencers within minutes. The customer support is also amazing and very responsive. The interface is really sleek and easy to use, with many custom search features such as like profile types, engagement, followers, categories, location etc ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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