NinjaOne (NinjaRMM) Reviews in June 2025: User Ratings, Pros & Cons

"NinjaRmm "

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use, customization, competitive pricing What do you dislike about NinjaOne (formerly NinjaRMM)? There really needs to be a mobile app. This is the largest gaff in the offering. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaRMM allows me to offer enterprise class network monitoring for low cost. With the larger products available in the space we have almost needed a full time ...

"Great Experiance"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy of use, i like the product is very simple and easy What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing, its a great product that works and that's alli can expect Recommendations to others considering NinjaOne (formerly NinjaRMM): Use It! What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Client Control

"Ninja RMM end user experience"

What do you like best about NinjaOne (formerly NinjaRMM)? Single pane review of all my clients. The click to connect and the quick remediation has saved us time and money What do you dislike about NinjaOne (formerly NinjaRMM)? appears there are issue searching for version of operating systems What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Remote maintenance and asset management

"Why not Ninja RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? As for managed services it is sound and a very serviceable product. It is not as mature as some older products, but it very functional and improving at a rapid rate. Affordable and certainly adjusting to the latest technology. It is less than a year I since I started using Ninja and they have handled everything I need and have incorporated WebRoot SecurityAnywhjere and Webroot DNS - that is moving forward. What do you dislike about ...

"Extended Team"

What do you like best about NinjaOne (formerly NinjaRMM)? What we like best about the Ninja team is they feel like an extension of our own team! The Ninja Team understands what a sense of urgency is as well! What do you dislike about NinjaOne (formerly NinjaRMM)? "Device Down" condition needs some work. The condition only allows you to set one specific time before a ticket will be created. During the day from 9-5, I would like to know when a server goes down immediately. I would like to be ...

"ninja software work beyond what i expected "

What do you like best about NinjaOne (formerly NinjaRMM)? I can set it up to run all my maint for me the reporting is ease to under stand tech support is the best I have had with any RMM tool I have used What do you dislike about NinjaOne (formerly NinjaRMM)? has nothing bad to say the service is work so far the way I want it to work What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? keep my clients computers healthy and up to date and solving problums ...

"ninjaRMM slices through the competition"

What do you like best about NinjaOne (formerly NinjaRMM)? We know all too well that your vendor will make or break you. The team at ninjaRMM has built a solution that simplifies the RMM platform for technology providers with a modern approach. Our experience with the team at ninjaRMM moves the bar way up when it comes to supporting our technicians and third-party integrations. We have found them to not only listen to us but provide responsive and intelligence solutions in a timely manner. ...