NinjaOne (NinjaRMM) Reviews in May 2025: User Ratings, Pros & Cons

"Very good fixable team and very responsive helpful support"

What do you like best about NinjaOne (formerly NinjaRMM)? very responsive helpful support and very flexible team What do you dislike about NinjaOne (formerly NinjaRMM)? i think they need to do some changes in the UI to make it easier Recommendations to others considering NinjaOne (formerly NinjaRMM): YEs What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I am monitoring all computers and server and IPS and switches in my Library and i also was able to make ...

"The Foundation Of Our Operations"

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of access to all information in a single pane of glass is phenomenal and key to efficiency and operational success! What do you dislike about NinjaOne (formerly NinjaRMM)? There is very little to dislike; I am highly critical of their services. Understanding that growth happens and new features are released, there are issues, yet they are very committed to resolving them. What problems is NinjaOne (formerly NinjaRMM) solving ...

"Amazing Platform, Sales & Onboarding Experience"

What do you like best about NinjaOne (formerly NinjaRMM)? The Ninja RMM Platform! The user interface is very intuitive. You can tell the Ninja team put a lot of time and thought into building it out. The ability to see all of the managed systems in the dashboard is second to none. More important to that is the ability to take action on those systems in a very intuitive way. Automation, software deployment the list can just go on and on! What do you dislike about NinjaOne (formerly ...

"Easy to use, highly functional RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? What I like best is the clearly structured and tidy start screen What do you dislike about NinjaOne (formerly NinjaRMM)? The thing I like least is that I can't always tell immediately if a machine is offline. Recommendations to others considering NinjaOne (formerly NinjaRMM): We have tested several RMM tools, including Solarwinds, Atera and a few more "unknown" ones. According to our specifications, we needed a tool that provides a ...

Task feature allows easy software installation

PROS: NinjaRMM is very easy to use and it comes with excellent features that stand out compared to other RMM software I’ve used before. Task functionality allows easy software installation across different systems. CONS: Incorporating a file distribution tool on the platform would be very useful so that users don’t have to keep a script with them.

"Excellent RMM software, highly recommended for any IT MSP."

What do you like best about NinjaOne (formerly NinjaRMM)? Very clean, clear and concise online portal for management. Patch management for OS and third party software is superb. Ninja's support team is excellent. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing, platform is brilliant. So easy to use. Recommendations to others considering NinjaOne (formerly NinjaRMM): Ninja RMM is the best RMM system we have ever used. We spent a considerable amount of time reviewing other RMM ...

"I have recommended it to friends in the service provider buisness"

What do you like best about NinjaOne (formerly NinjaRMM)? It's intuitive and the best bang for the buck! What do you dislike about NinjaOne (formerly NinjaRMM)? scripting has some issues... things run on one machine and won't run on another.. even though there are standards for user/password What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I am traveling less to handle basic troubleshooting, they are contacting me knowing things will get done right then

"BEST IN CLASS!!!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja is the best RMM solution on the market, hands down! Robust, easy to use, and backed up with awesome support! Your search stops here! What do you dislike about NinjaOne (formerly NinjaRMM)? Doesn't show system age...that's about it. Recommendations to others considering NinjaOne (formerly NinjaRMM): Take advantage of the great support they provide. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting ...

"Automation Implicit, Well-developed toolset and very economical pricing."

What do you like best about NinjaOne (formerly NinjaRMM)? Dashboard is just as simple as it needs to be, but no less than it should be. Intuitive and easy for new techs to pick up. What do you dislike about NinjaOne (formerly NinjaRMM)? Their script library is less prominent than it used to be, but on the upside, that's because it has grown immensely. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We have what is essentially an automated MSP with ...

"NinjaRMM has been an amazing addition for my business and clients!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaRMM allows my company to provide amazing support quickly and efficiently to all my clients. With it's seamless integration and many features, I have been able to increase revenues and reduce expenses What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes features feel like they are "beta" but that's understandable and the support staff have been more than amazing to work with. Recommendations to others considering ...