NinjaOne Reviews in July 2026: User Ratings, Pros & Cons

"Ninja made "work from home" quick and easy"

What do you like best about NinjaOne (formerly NinjaRMM)? NInja makes it possible for us to monitor, support, and secure our end points from anywhere. During 2020's push to send workers home Ninja allowed us to enforce policy, deploy new software, and keep a tight inventory. It's powerful but intuitive. What do you dislike about NinjaOne (formerly NinjaRMM)? Ninja has a lot going on under the hood, and a lot of features are still in development or are being refined. We've encountered ...

"Great solution to centralize many things! (Inventory, patches management and monitoring)"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaRMM or NinjaONE is a great solution that we use for many things. It is one of the essential tools that we currently use. Here are some features we like and use every week: - OS and software Patches (Windows and Linux) - Inventory and warranty lookup through an integration - Remote controls (some options available) - Activities for devices such as last login, installed software, etc. - VMware integration (ESXI host) - Agent ...

"Formula Ninja"

What do you like best about NinjaOne (formerly NinjaRMM)? What’s the formula for rapid uptake of an RMM ? A clean simple and intuitive interface, easy to navigate to help train team members and get them up to speed to maximise the benefits of the product sooner rather than later. Onboarding was easy and the Ninja support team is responsive and on hand to help with any issues. Automated patching and scripting have transformed our estate to current software providing consistency and ...

"Easy setup and Excellent Customer Service"

What do you like best about NinjaOne (formerly NinjaRMM)? I love the ability to have all features built into one solution. What do you dislike about NinjaOne (formerly NinjaRMM)? I wish there could be some KPIs. Monitoring when tickets come in would be nice in the app What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I haven't had any problems thus far being a new business

"Great RMM Solution"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja is very easy to use, and the best part is that it's cloud-based. You can access the portal from anywhere and use all the features. What do you dislike about NinjaOne (formerly NinjaRMM)? Third-party software patching is flaky at times. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I can manage all of our devices from one centralized location. All Windows patching is automated. Seemless ...

"Easy and Powerful RMM Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Simple, clean interface that is easy to navigate and easy to find what you're looking for within the portal. We should not have to search for items within a portal and have to navigate multiple layers to find what were looking for. What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes Splashtop is not working on the client machine, so I have to have both Splashtop and Teamviewer, which gets annoying having to switch ...

"Soo much better than other RMMs"

What do you like best about NinjaOne (formerly NinjaRMM)? A clean, organized, easy web interface for all my clients and deployed agents. The easy and familiar scripting capabilities (not some new proprietary language I need to learn). Onboarding training and the resources are available to quickly learn the platform was great. Platform branding, customizations and capabilities. What do you dislike about NinjaOne (formerly NinjaRMM)? They aren't as widely industry accepted yet. I've had some ...

"NinjaOne, the better MSP Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Total easy to integrate and use. You get a fast overview of all your Customers (Tenants). We have a Single Point of contact for the customer Managed. Monitoring, Remote Management Tool, Logging, Inventory (Hardware & Software) in OnePlace. What do you dislike about NinjaOne (formerly NinjaRMM)? Some features are only useable as Ninja Admin, but I know there are change the permission option in the future that we can select the ...

"NinjaOne is a great fit for our company!"

What do you like best about NinjaOne (formerly NinjaRMM)? easy to deploy, very functional and efficient and their support is top notch! They fit our small to medium sized business very well. Thanks Ninja! Don't know of a better solution out there! What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing really. We do not dislike anything about NinjaOne. Recommendations to others considering NinjaOne (formerly NinjaRMM): Try it out, you will be surprised at how effective it is and how ...

"Ninja is AWESOME!"

What do you like best about NinjaOne (formerly NinjaRMM)? Onboarding was perfect, they reviewed the whole system part by part. There is a lot of cool features you can use to manage your systems and also offer remote help to users. The ticketing system is awesome too. Installs quick and easy on computers and is very lite. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing, there are a lot of features so learning it all can be a challenge at first but once you keep using it, it ...