NinjaOne Reviews in July 2026: User Ratings, Pros & Cons

"Fast, Feature-Rich RMM which is always improving."

What do you like best about NinjaOne (formerly NinjaRMM)? It is modern and fast. Native scripting for Powershell, bash, vbscript, shellscript, javascript. Useful community focums. What do you dislike about NinjaOne (formerly NinjaRMM)? Searching the new custom fields could be better and easier; the reports could also use some improvement. Recommendations to others considering NinjaOne (formerly NinjaRMM): Ask for some of their Beta features to be enabled for you after you've used the ...

"Excellent Solutions Offerings for an IT Solutions Provider"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne provides me with the tools I need to be successful as an IT Solutions provider. Aside from their offerings, they provide excellent technical support. What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes I run into technical issues, but NinjaOne quickly resolves each one. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? The services that is available for me to provide to my ...

"Best IT Management software"

What do you like best about NinjaOne (formerly NinjaRMM)? Going from N-Able to NinjaOne, makes things less complicated and much easier to deploy. There is no ambiguity with pricing. The system is easy to use and configure. It's scripting engine is simple and yet pretty powerful. It's great system. What do you dislike about NinjaOne (formerly NinjaRMM)? So far I have not found any issues with using NinjaOne. It's easy to use and even easier to deploy. There are some scripts in the script ...

"Best Rmm"

What do you like best about NinjaOne (formerly NinjaRMM)? Solution all in one easy to setup ! Strong product What do you dislike about NinjaOne (formerly NinjaRMM)? Bitdefender intégration ! Monitoring phone Recommendations to others considering NinjaOne (formerly NinjaRMM): Ninja help me very much What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Stop windows 11 update ! Correct drivers devices Save, backup and restore

"NinjaOne was a lifesaver for us!"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy of use, simple to setup, and easy onboarding of department. It's becoming a single panel of glass for us. What do you dislike about NinjaOne (formerly NinjaRMM)? The mobile app. It works, but some features don't seem to be working. It's better than what it was before but it could use some more TLC. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management. WSUS just wasn't cutting it ...

"Awesome tool for any IT professional"

What do you like best about NinjaOne (formerly NinjaRMM)? The most helpful feature I find with the product is the ease of use of the dashboard. It has everything you need and is quickly accessible. I completed a POC of a few other remote management tools, and Ninja was the best bang for the buck. What do you dislike about NinjaOne (formerly NinjaRMM)? I have yet to find a single item that I do not like. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? A ...

"Simple, fast and complete"

What do you like best about NinjaOne (formerly NinjaRMM)? The management interface is simple and intuitive. The thing I like most? The frequent updates and bug fixes, the developers cares a lot about the product. The support is also really good, although there is a dojo (wiki). What do you dislike about NinjaOne (formerly NinjaRMM)? I think they should push more on the NMS section, today it's the only really fundamental thing missing to become the best one. The splashtop connection for ...

"Great Service Great Name"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja has provided us with a secure and simple way to work remotely, when we needed it the most. I love their technical support response time and the expertise and care provided by the sales team. What do you dislike about NinjaOne (formerly NinjaRMM)? As of right now, the only thing has been the way TeamViewer and Ninja APIs seem to be difficult to navigate, unless you receive extra support. I have had a few issues with TeamViewer ...

"One of the best in market for IT monitoring/management"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to manage, gives you very detailed information about endpoints/servers. Very helpful and easy to do patch management in regards of software and operating systems. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing in particular, the only issue would be a few false positives in regards of system updates, and some optional updates sometimes would not apply accordingly. What problems is NinjaOne (formerly NinjaRMM) ...

"Fantastic support combined with a reliable suite of core tools helps us be an effective MSP"

What do you like best about NinjaOne (formerly NinjaRMM)? We love the easy to use interface and policy management system: it saves us time and massive headaches when dealing with patch management. Onboarding new devices is intuitive and stress free. What do you dislike about NinjaOne (formerly NinjaRMM)? Pricing is a bit higher than I'd like, but we're still getting value for our current pricing tier. I also think the Backup Agent shouldn't be a separate charge per device as it utilizes the ...