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NinjaOne - Remote Monitoring and Management Software

NinjaOne Reviews in July 2026: User Ratings, Pros & Cons

Automate the hardest parts of IT

4.7

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Starts from $1.50 / user / month when monthly

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NinjaOne Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Spotsaas Editor’s POV

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 621-630 out of 967

AJ

antonio jesus l

04/18/23

5 out of 5

"un gran producto para la gestion IT"

What do you like best about NinjaOne (formerly NinjaRMM)? gran control sobre todos tus equipos , avisos y alertas, copias de seguridad, automatizacion de aplicaciones y parches, proteccion, soporte a usuarios...un 10! What do you dislike about NinjaOne (formerly NinjaRMM)? nos gusta todo de ninjaone, es una gran herramienta What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? nos facilita en todo momento una visión especifica de cada equipo, problemas, ...

Read more

PG

Paco G

04/18/23

5 out of 5

"Power and ease of use"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of implementation and user-friendly interface. The modules included in the price meet the usual needs of an IT department. What do you dislike about NinjaOne (formerly NinjaRMM)? I really like everything and if I had to put a downside, it is the lack of mobile device management. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? With NinjaOne I can enhance the work of the IT department by ...

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JC

Javier C

04/18/23

5 out of 5

"The experience is incredible, very good product"

What do you like best about NinjaOne (formerly NinjaRMM)? What I like the most is the ease of managing the company's computer park, updating and monitoring the equipment What do you dislike about NinjaOne (formerly NinjaRMM)? What I dislike is the price. A little bit expensive for us What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? remote support and inventory management

RC

Richard C

04/18/23

5 out of 5

"Very helpful and versatile tool."

What do you like best about NinjaOne (formerly NinjaRMM)? This is a simple piece of software to deploy at mass that provides a huge amount of information. What do you dislike about NinjaOne (formerly NinjaRMM)? Code verification would be nice. Although the community all seem great, it would be good to have some kind of validation done on the codes and scripts that are submitted by Ninja users. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We ...

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NH

Nic H

04/18/23

5 out of 5

"Great Product and great services"

What do you like best about NinjaOne (formerly NinjaRMM)? I like how professional and knowledgeable the staff at Ninja one is, i also like how easy the product is to use. Thank you to Vic and his team for all the assistance What do you dislike about NinjaOne (formerly NinjaRMM)? I like everything about this product and services. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ninja one solves a lot of issues for me like allowing me to stop windows ...

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IC

Israel C

04/18/23

5 out of 5

"NinjaOne es una excelente herramienta de gestión de recursos y monitoreo de red."

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne es una excelente herramienta de gestión de recursos y monitoreo de red. Ofrece una amplia gama de funciones que permiten a los administradores de TI supervisar y administrar dispositivos remotos de manera eficiente y efectiva. Una de las cosas que más me gusta de NinjaOne es su interfaz intuitiva y fácil de usar. La plataforma es muy fácil de navegar y no se necesitan habilidades técnicas avanzadas para utilizarla. Además, ...

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AU

Anonymous User

04/18/23

5 out of 5

"Ninja is a powerful tool and the support from Ninja is very good!"

What do you like best about NinjaOne (formerly NinjaRMM)? The tool is super helpful in helping manage endpoints, custom scripting, etc. What do you dislike about NinjaOne (formerly NinjaRMM)? There isn't really anything that I dislike. I appreciate that Ninja is always improving to meet our needs. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Proactive identification of problems and efficient identification of issues that need to be resolved reactively.

WH

Wyatt H

04/17/23

5 out of 5

"The answer to your RMM search"

What do you like best about NinjaOne (formerly NinjaRMM)? To call this a tool or even a piece of software doesn't do it justice. I've been working in helpdesks for over nine years and have never seen such a smooth combination of functionality, support, and performance in one package. I love NinjaOne's ability to ensure you can always access an endpoint. Unlike other solutions, I can't lock myself out of a machine or randomly lose access to it. Beyond that, the support is phenomenal, with ...

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AU

Anonymous User

04/17/23

5 out of 5

"Easy to use, great organization for assets"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to use, great organization for assets. Powershell access is essential. What do you dislike about NinjaOne (formerly NinjaRMM)? No complaints at the moment. Suits all our IT needs. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Keeping everything organized and backed up. The ability to do both local and cloud backups is great.

AU

Anonymous User

04/16/23

4.5 out of 5

"Review of NinjaOne from an IT MSP Professional"

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of use and setup is what i like most about NinjaOne. What do you dislike about NinjaOne (formerly NinjaRMM)? Least helpful from NinjaOne is searching real-time activity on a machine in mass. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne is providing Remote Monitoring and Management for our customer workstations and servers. This allows us to manage our customers at Scale

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].