NinjaOne Reviews in July 2026: User Ratings, Pros & Cons

"Awesome Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? It allows me to service multiple devices in one sweep. I love the customer service What do you dislike about NinjaOne (formerly NinjaRMM)? Haven't really found a dislike as yet, but will surely let them know What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All of my IT services issues.

"Los Mejores en Monitorización"

What do you like best about NinjaOne (formerly NinjaRMM)? Hacen la monitorización sencilla y efectiva, no se andan con rodeos y funciona a la perfección. What do you dislike about NinjaOne (formerly NinjaRMM)? Hay que mejorar el sistema de tickets añadiendo una herramienta de gestión de los tiempos de los técnicos mayor a la que hay actualmente. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Soluciona el problema de la atención a nuestros clientes cómo ...

"time saving"

What do you like best about NinjaOne (formerly NinjaRMM)? Facil, muy intuitivo y buen soporte tecnico What do you dislike about NinjaOne (formerly NinjaRMM)? For now very well we have not found any faults What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? solving many user problems remotely

"NinjaOne Saves Time and Money"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is easy to use and set up. Their support and customer relationship managers are easy to work with and do an excellent job of communicating. We use this platform for remote control, patch management, and inventory. This tool is very much a part of our team. What do you dislike about NinjaOne (formerly NinjaRMM)? I would like to NinjaOne integrate CrowdStrike into its platform. The platform offers two options for anti-virus at ...

"Easy way to streamline your Endpoint Managment"

What do you like best about NinjaOne (formerly NinjaRMM)? The dashboard is very intuitive and there is a great community. I especially love how the Ninja team listens to the community and works on patches and feature upgrades based on user feedback. What do you dislike about NinjaOne (formerly NinjaRMM)? Not too many downsides; one minor annoyance is the constant notifications for device removal and installation on things like display adapters or WiFi adapters each time someone plugs their ...

"Expérience exceptionnelle avec NinjaOne: l'outil RMM ultime"

What do you like best about NinjaOne (formerly NinjaRMM)? Ayant testé plusieurs produits similaires, NinjaOne s'est distingué comme le meilleur RMM sur le marché grâce à sa richesse fonctionnelle, son interface élégante et pratique, ainsi que sa facilité d'utilisation. Cet outil répond à tous les besoins et est hautement apprécié pour son efficacité et sa convivialité. What do you dislike about NinjaOne (formerly NinjaRMM)? Malgré une recherche approfondie pour trouver des points négatifs, ...

"Good experience"

What do you like best about NinjaOne (formerly NinjaRMM)? I like the ease of policy over rides for a RRM tool to be able to manage all of our managed service customers. What do you dislike about NinjaOne (formerly NinjaRMM)? I have had very good experiences with NinjaOne. I think having a ninja academy for our helpdesk to get better trained on the product would be a huge benefit. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It helps us control all of ...

"Fantastic Cloud based application"

What do you like best about NinjaOne (formerly NinjaRMM)? The overview of all of my devices. With the recent 3CX security concerns I was able to check all 270 devices in seconds to see what version of 3CX they had and update devices as needed. What do you dislike about NinjaOne (formerly NinjaRMM)? It would be nice if policies could be controlled via location. In addition, devices go into unknown status too quickly; I feel they shouldn't go into that category for 30+ days. The end user can ...

"Ninja User almost 8 months"

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of everything in the application is amazing. Ninja make it very easy to navigate through the site. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing at the moment. We have not encountered any issues with the application. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Previously we had no way of remoting into pcs; we also never had anything close to the amount of ...

"Great Product, Support, and Servcie."

What do you like best about NinjaOne (formerly NinjaRMM)? Having all of my monitoring in one spot has been amazing. What do you dislike about NinjaOne (formerly NinjaRMM)? I wish there were a way to track Android and Apple products in the same place as my workstations and servers. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ninja got us off a platform that refused to work when it was needed the most. Easy remote access, patching that works, and easy ...