NinjaOne (NinjaRMM) Reviews in May 2025: User Ratings, Pros & Cons

"Awesome Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? It allows me to service multiple devices in one sweep. I love the customer service What do you dislike about NinjaOne (formerly NinjaRMM)? Haven't really found a dislike as yet, but will surely let them know What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All of my IT services issues.

"No.1 Trusted RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Compared to other RMM tools it gets to work straight out the box. Easy to configure and works reliably on all endpoints. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing comes to mind, as an engineer I have always enjoyed Ninja versatility and easy of use. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Proactively looking after devices so I don't have to. Delivering polite ...

"time saving"

What do you like best about NinjaOne (formerly NinjaRMM)? Facil, muy intuitivo y buen soporte tecnico What do you dislike about NinjaOne (formerly NinjaRMM)? For now very well we have not found any faults What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? solving many user problems remotely

"Easy way to streamline your Endpoint Managment"

What do you like best about NinjaOne (formerly NinjaRMM)? The dashboard is very intuitive and there is a great community. I especially love how the Ninja team listens to the community and works on patches and feature upgrades based on user feedback. What do you dislike about NinjaOne (formerly NinjaRMM)? Not too many downsides; one minor annoyance is the constant notifications for device removal and installation on things like display adapters or WiFi adapters each time someone plugs their ...

"NinjaOne Saves Time and Money"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is easy to use and set up. Their support and customer relationship managers are easy to work with and do an excellent job of communicating. We use this platform for remote control, patch management, and inventory. This tool is very much a part of our team. What do you dislike about NinjaOne (formerly NinjaRMM)? I would like to NinjaOne integrate CrowdStrike into its platform. The platform offers two options for anti-virus at ...

"Fantastic Cloud based application"

What do you like best about NinjaOne (formerly NinjaRMM)? The overview of all of my devices. With the recent 3CX security concerns I was able to check all 270 devices in seconds to see what version of 3CX they had and update devices as needed. What do you dislike about NinjaOne (formerly NinjaRMM)? It would be nice if policies could be controlled via location. In addition, devices go into unknown status too quickly; I feel they shouldn't go into that category for 30+ days. The end user can ...

"Good experience"

What do you like best about NinjaOne (formerly NinjaRMM)? I like the ease of policy over rides for a RRM tool to be able to manage all of our managed service customers. What do you dislike about NinjaOne (formerly NinjaRMM)? I have had very good experiences with NinjaOne. I think having a ninja academy for our helpdesk to get better trained on the product would be a huge benefit. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It helps us control all of ...

"Expérience exceptionnelle avec NinjaOne: l'outil RMM ultime"

What do you like best about NinjaOne (formerly NinjaRMM)? Ayant testé plusieurs produits similaires, NinjaOne s'est distingué comme le meilleur RMM sur le marché grâce à sa richesse fonctionnelle, son interface élégante et pratique, ainsi que sa facilité d'utilisation. Cet outil répond à tous les besoins et est hautement apprécié pour son efficacité et sa convivialité. What do you dislike about NinjaOne (formerly NinjaRMM)? Malgré une recherche approfondie pour trouver des points négatifs, ...

"Ninja is a powerful tool and the support from Ninja is very good!"

What do you like best about NinjaOne (formerly NinjaRMM)? The tool is super helpful in helping manage endpoints, custom scripting, etc. What do you dislike about NinjaOne (formerly NinjaRMM)? There isn't really anything that I dislike. I appreciate that Ninja is always improving to meet our needs. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Proactive identification of problems and efficient identification of issues that need to be resolved reactively.

"NinjaOne es una excelente herramienta de gestión de recursos y monitoreo de red."

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne es una excelente herramienta de gestión de recursos y monitoreo de red. Ofrece una amplia gama de funciones que permiten a los administradores de TI supervisar y administrar dispositivos remotos de manera eficiente y efectiva. Una de las cosas que más me gusta de NinjaOne es su interfaz intuitiva y fácil de usar. La plataforma es muy fácil de navegar y no se necesitan habilidades técnicas avanzadas para utilizarla. Además, ...