NinjaOne (NinjaRMM) Reviews in May 2025: User Ratings, Pros & Cons

"RMM - NINJAONE"

What do you like best about NinjaOne (formerly NinjaRMM)? Automation is great and the operation gets better from update to update. What do you dislike about NinjaOne (formerly NinjaRMM)? Currently, there is nothing bad to talk about it, as Ninja is always evolving. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We use it for updating and also for remote support

"Magnificent"

What do you like best about NinjaOne (formerly NinjaRMM)? how simple and intuitive it makes to see the administration tasks. The fact of being able to organize everything from the same panel makes my work easier What do you dislike about NinjaOne (formerly NinjaRMM)? the little documentation in Spanish, and the support in Spanish has remained in a single person and does not have much time. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? En monitoreo de ...

"Ninja has given us insight to our technology and services like we didn't have before"

What do you like best about NinjaOne (formerly NinjaRMM)? We like the abilities Ninja offers as a whole. The ability to see what is happening with the org's technology and being able to connect to it is an excellent tool. We have had a countless amount of benefits and time saved just by having the insights that Ninja offers us. What do you dislike about NinjaOne (formerly NinjaRMM)? As of right now, the ticketing system, although it does work, leaves a lot to be desired. Needs more ...

"NinjaOne helps us to automate our work"

What do you like best about NinjaOne (formerly NinjaRMM)? The posibility to automate, monitor and rollout configuration and software packages What do you dislike about NinjaOne (formerly NinjaRMM)? nothing - all is cool to use! The best RMM software I know What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It helps us to manage many client, we won't can without NinjaRMM

"NinjaOne Review"

What do you like best about NinjaOne (formerly NinjaRMM)? The alerts are great. The reports are great. It's easy to stay on top of servers which haven't rebooted or have been modified and the alerts are sent to me as text msgs so I don't need to look for them manually. What do you dislike about NinjaOne (formerly NinjaRMM)? In the documentation section, you cannot create documentation referring to more than 1 server, it only allows you to select one server. This seems ridiculous. What ...

"A must-have!"

What do you like best about NinjaOne (formerly NinjaRMM)? A huge upside is the cloud-based service, as well as the mobile apps. We can manage devices from anywhere at any time. But a significant upside is the support department and their reliability, as well as the community site "Dojo"! Absolute 10 out of 10! What do you dislike about NinjaOne (formerly NinjaRMM)? Device Activity logs could potentially show more detailed information or, i.e., suggest solutions to failed scripts ...

"NinjaOne review"

What do you like best about NinjaOne (formerly NinjaRMM)? How easy it it to start with it and the intuitive interface. What do you dislike about NinjaOne (formerly NinjaRMM)? Probably that it still could get more features. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It helps in our end point management as well as monitoring, having everything in one place. Also the inventory reports are really good to have, since it can be challenging to have it at ...

"Swapped from N-Able Solarwinds to NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of use on the ninjaOne dashboards was a good change from Solarwinds. Big fan of the backup solution they offer and the built-in ticketing/systray are our most used features. What do you dislike about NinjaOne (formerly NinjaRMM)? The inability to right-click on an asset and immediately launch one any of the tools like remote background or remote access from any screen other than the main OU. On the main OU screen, you get a ...

"NinjaOne has everything we need in a CRM at this stage."

What do you like best about NinjaOne (formerly NinjaRMM)? Script and document management are really helpful features of Ninja. The process of remoting into a computer on the network is seemless. The application is fast with quick response. What do you dislike about NinjaOne (formerly NinjaRMM)? The least helpful thing about NinjaOne is the lack of connection to asset management. If NinjaOne could connect to our Asset Mangement program, it would be very helpful. What problems is NinjaOne ...

"Los Mejores en Monitorización"

What do you like best about NinjaOne (formerly NinjaRMM)? Hacen la monitorización sencilla y efectiva, no se andan con rodeos y funciona a la perfección. What do you dislike about NinjaOne (formerly NinjaRMM)? Hay que mejorar el sistema de tickets añadiendo una herramienta de gestión de los tiempos de los técnicos mayor a la que hay actualmente. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Soluciona el problema de la atención a nuestros clientes cómo ...