NinjaOne Reviews in July 2026: User Ratings, Pros & Cons

"NinjaOne Review"

What do you like best about NinjaOne (formerly NinjaRMM)? The alerts are great. The reports are great. It's easy to stay on top of servers which haven't rebooted or have been modified and the alerts are sent to me as text msgs so I don't need to look for them manually. What do you dislike about NinjaOne (formerly NinjaRMM)? In the documentation section, you cannot create documentation referring to more than 1 server, it only allows you to select one server. This seems ridiculous. What ...

"RMM - NINJAONE"

What do you like best about NinjaOne (formerly NinjaRMM)? Automation is great and the operation gets better from update to update. What do you dislike about NinjaOne (formerly NinjaRMM)? Currently, there is nothing bad to talk about it, as Ninja is always evolving. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We use it for updating and also for remote support

"NinjaOne helps us to automate our work"

What do you like best about NinjaOne (formerly NinjaRMM)? The posibility to automate, monitor and rollout configuration and software packages What do you dislike about NinjaOne (formerly NinjaRMM)? nothing - all is cool to use! The best RMM software I know What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It helps us to manage many client, we won't can without NinjaRMM

"RMM und Patchmanagement"

What do you like best about NinjaOne (formerly NinjaRMM)? Für mich als angehender MSP ermöglicht mir Ninja durch das RMM die Möglichkeit, meine Kunden vollumfänglich und effektiv zu betreuen. Bei Ninja sind die Funktionen durchdacht und gut in die Oberfläche integriert. Besonders das Scripting und das Patching funktioniert 1a. What do you dislike about NinjaOne (formerly NinjaRMM)? Aktuell gibt es für mich in meinem täglichen Gebrauch keine richtigen Negativpunkte, die mich an Ninja stören. ...

"Ninja has given us insight to our technology and services like we didn't have before"

What do you like best about NinjaOne (formerly NinjaRMM)? We like the abilities Ninja offers as a whole. The ability to see what is happening with the org's technology and being able to connect to it is an excellent tool. We have had a countless amount of benefits and time saved just by having the insights that Ninja offers us. What do you dislike about NinjaOne (formerly NinjaRMM)? As of right now, the ticketing system, although it does work, leaves a lot to be desired. Needs more ...

"Good support, very good onboarding’s and over 90% of requirement are covered"

What do you like best about NinjaOne (formerly NinjaRMM)? Patching, Softwareverteilung sowie hochgradig anpassbare Überwachung What do you dislike about NinjaOne (formerly NinjaRMM)? No software kiosk available, only with an unsightly workaround What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Very easy rmm and patching from Linux devices

"Swapped from N-Able Solarwinds to NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of use on the ninjaOne dashboards was a good change from Solarwinds. Big fan of the backup solution they offer and the built-in ticketing/systray are our most used features. What do you dislike about NinjaOne (formerly NinjaRMM)? The inability to right-click on an asset and immediately launch one any of the tools like remote background or remote access from any screen other than the main OU. On the main OU screen, you get a ...

"NinjaOne review"

What do you like best about NinjaOne (formerly NinjaRMM)? How easy it it to start with it and the intuitive interface. What do you dislike about NinjaOne (formerly NinjaRMM)? Probably that it still could get more features. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It helps in our end point management as well as monitoring, having everything in one place. Also the inventory reports are really good to have, since it can be challenging to have it at ...

"NinjaOne has everything we need in a CRM at this stage."

What do you like best about NinjaOne (formerly NinjaRMM)? Script and document management are really helpful features of Ninja. The process of remoting into a computer on the network is seemless. The application is fast with quick response. What do you dislike about NinjaOne (formerly NinjaRMM)? The least helpful thing about NinjaOne is the lack of connection to asset management. If NinjaOne could connect to our Asset Mangement program, it would be very helpful. What problems is NinjaOne ...

"No.1 Trusted RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Compared to other RMM tools it gets to work straight out the box. Easy to configure and works reliably on all endpoints. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing comes to mind, as an engineer I have always enjoyed Ninja versatility and easy of use. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Proactively looking after devices so I don't have to. Delivering polite ...