NinjaOne Reviews in October 2026: User Ratings, Pros & Cons

"Quick, easy to navigate and manage, love the API"

What do you like best about NinjaOne (formerly NinjaRMM)? Its very user friendly and was easy to jump into and start managing clients. The API is easy to use and makes automated reporting fun to setup. Compared to Continuum it is a lot more responsive. What do you dislike about NinjaOne (formerly NinjaRMM)? I really do not have anything to complain about. I havent had any issues using the service. Setting up new organizations and deploying agents is quick and simple. What problems is ...

"Baddd Asss"

What do you like best about NinjaOne (formerly NinjaRMM)? N1 is always adding new features. They are in touch with their users and draw innovation from them. What do you dislike about NinjaOne (formerly NinjaRMM)? We do not like using Teamviewer in N1. It seems to cause us the most problems. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? PSA PSA PSA

"Reliable, intuitive, easy to use"

What do you like best about NinjaOne (formerly NinjaRMM)? Being able to search by the user last logged in, as well as IP address in the search bar in addition to the device name. I also like how reliably the Ninja remote tool connects and works. What do you dislike about NinjaOne (formerly NinjaRMM)? I feel it's a bit clunky when needing to access servers, my current process is to press dashboard, then find the org, then press servers. Might be easier if there was a servers tab under the ...

"Great user interface and simply powerful"

What do you like best about NinjaOne (formerly NinjaRMM)? How easy the product is to use and train new employees on. What do you dislike about NinjaOne (formerly NinjaRMM)? Some limited functionality in places but it does seem like they have a lot on their roadmap. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We can easily onboard new clients and deploy our custom software. Their custom API also allows us to automate Ninja into our other products.

"Best Purchase all year"

What do you like best about NinjaOne (formerly NinjaRMM)? I was able to eliminate several other programs after purchasing Ninja. I'm able to see device information that wasn't easily obtainable before. What do you dislike about NinjaOne (formerly NinjaRMM)? My biggest complaint is that tasks aren't eaisly deployable. Sometimes Ninja shows a device offline. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Several problems were solved. I am now able to ...

"Smart monitoring"

What do you like best about NinjaOne (formerly NinjaRMM)? The management console for Administration, and also the Dashboard. I also like the Detail, that it automatically sends you an SMS if something wrong is happening with the System. What do you dislike about NinjaOne (formerly NinjaRMM)? My personal thing about Ninja is, that somehow if a system is rebooting, the System won't start again. I don't know why, but everytime when Ninja is restarting an Host, the Host won't start. What ...

"Just the right thing, very manageable and clean, essential functions, not overloaded."

What do you like best about NinjaOne (formerly NinjaRMM)? The clean overview The essentials right in front of you Customizable scripts Regular updates from the development team Nice Support and Customer Service Joining Beta Services What do you dislike about NinjaOne (formerly NinjaRMM)? No feedback on proposed feature requests through Dojo What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Absolute monitoring of our customers' computers. patch and ...

"Ninja Rocks!"

What do you like best about NinjaOne (formerly NinjaRMM)? It is incredibly intuitive and helpful. We are able to set up whatever we'd like. What do you dislike about NinjaOne (formerly NinjaRMM)? I really have nothing bad to say about ninja as a software. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Endpoint management and security solutions for our clients.

"Great RMM Tool!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja one RMM is a full package tool. It allows for automatic patching of the operating system and also a large amount of third party software. It also allows us to have a complete picture and total control over the remote computer. What do you dislike about NinjaOne (formerly NinjaRMM)? I wish there was a way to schedule a script to run when a device wakes up. If I schedule a script to run and the device is online it will try to run ...

"A Must-Have for MSPs and IT Teams"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is a rock-solid platform that has completely transformed the way we provide IT services to our customers. With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations. Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ...