NinjaOne Reviews in October 2026: User Ratings, Pros & Cons

"Best tool for remote management"

What do you like best about NinjaOne (formerly NinjaRMM)? - it's easy to use, - has great fuctions - i never had downtime - quick support, if you have troube - quick fixes, if someting went wrong after updates - good integrations What do you dislike about NinjaOne (formerly NinjaRMM)? i have no dislikes, so why do i have to fill someting in here? ;-) What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easy patchmanagement, ticketing an exporting reports for ...

"Getting access easy"

What do you like best about NinjaOne (formerly NinjaRMM)? Easily getting remote access to computers and getting seamless access to CMD or PowerShell without disrupting the users' workflow. What do you dislike about NinjaOne (formerly NinjaRMM)? It can be difficult to quickly find servers in the list of computers. I would like 2 separate lists, one for servers and one for PCs. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Working for an MSP, getting ...

"NinjaOne is a powerful and easy to use RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? We've had an excellent experience with NinjaOne so far, but two things really stand out: The speed at which tasks execute and the support we've received when we've needed it. Having used multiple RMM platforms over the years, such as Datto AEM and N-Able, NinjaOne is hands down the fastest at executing requested jobs. They typically run in seconds after submitting, whereas other platforms take minutes or even tens of minutes. When we ...

"Reliable and Easy to use RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? The amount of information that you can get at a glance is fantastic. Also very much so enjoy the remote features like remote command line, file browser, and remote services/task management. What do you dislike about NinjaOne (formerly NinjaRMM)? The search could be optimized and be more versitile. Searching for users can be difficult and when searching for companies they don't always show up on the top of the list. What problems is ...

"Ninja hört sich immer Verbesserungsvorschläge an."

What do you like best about NinjaOne (formerly NinjaRMM)? Inventarisierung, die Möglichkeit Kunden übersichtliche Dokumentationen über Ihre Hardware zu übermitteln What do you dislike about NinjaOne (formerly NinjaRMM)? Das manche Punkte sehr versteckt sind und man sich machmal lange durchsuchen muss What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Es unterstützt bei der Übersichtlichkeit und Bearbeitung der Kunden probleme

"Great Features, Great Support!"

What do you like best about NinjaOne (formerly NinjaRMM)? It's easy to build and manage multiple companies with inheriting policies all while still allowing for granular control per company as needed. Streamlined access to information tied to the endpoint and company from scripting is amazing at speeding up automatic rollouts of new software and data colletion across multiple orgs, reducing the need to keep duplicate scripts for different companies. What do you dislike about NinjaOne ...

"Best there is"

What do you like best about NinjaOne (formerly NinjaRMM)? Offers great tools to support all kinds of devices What do you dislike about NinjaOne (formerly NinjaRMM)? Haven't experienced anything that has left a lasting negative remark yet What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It makes accessing users computers as well as updating them behind the scenes super easy

"Everything is in one place!"

What do you like best about NinjaOne (formerly NinjaRMM)? I like how NinjaOne shows all the info you need from a computer before taking control of it on TeamViewer. What do you dislike about NinjaOne (formerly NinjaRMM)? I'm still a bit new to it, so I don't see any problems to mention at the time. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Tech support speed and office commute times.

"The best RMM solutions we've ever used"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja makes it very easy to manage machines remotely, there are several options for removing in providing good flexibility there, and the ease of using and importing scripts for automation is one of my favorite features. What do you dislike about NinjaOne (formerly NinjaRMM)? There are two features lacking in my opinion - one is the ability to create custom dashboards (or a built-on one) that makes it easier to get real-time ...

"Easy to use RMM solution"

What do you like best about NinjaOne (formerly NinjaRMM)? Quickly and easily integrated with our current stack. Documentation and community are very helpful. Great automation possibilities. More user friendly than Connectwise Automate What do you dislike about NinjaOne (formerly NinjaRMM)? Lack of options to perform automated stale agent cleanup. Currently, there is no way to reset certain conditions automatically It must be done manually or after a certain amount of time. What problems is ...