NinjaOne (NinjaRMM) Reviews in July 2025: User Ratings, Pros & Cons

"Extremely responsive and helpful"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to use and there is always a team to help you. What do you dislike about NinjaOne (formerly NinjaRMM)? The cost, but it isnt the most expensive either. I just don't like spending money. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? They give you the ability to customize and build your own RMM that works for you.

"Ninja"

What do you like best about NinjaOne (formerly NinjaRMM)? we use ninjs to connect with clients and work through issues effortlessly as if the client is sitting right next to us. we can run scripts and commands on the computer What do you dislike about NinjaOne (formerly NinjaRMM)? sometimes there is a delay from the launch of the remote tool but it works smooth when we are connected and there is never any drops which is a good thing as we are customer facing What problems is NinjaOne ...

"Ninja One"

What do you like best about NinjaOne (formerly NinjaRMM)? it is user friendly and easy to learn. Helps me run tasks on multiple machines at once, I am able to get updates easily and don't have to worry about it anymore What do you dislike about NinjaOne (formerly NinjaRMM)? there are some growing pains and takes some time to get to an understanding of a few concepts overall it is not that hard but to learn the first point of issue is What problems is NinjaOne (formerly NinjaRMM) solving and ...

"Ninja Has Saved us Soo Much Time"

What do you like best about NinjaOne (formerly NinjaRMM)? I like that all resources are easy to get to and use. We use the Teamviewer piece for all our endpoints. It is the best possible solution to be across all our platforms. What do you dislike about NinjaOne (formerly NinjaRMM)? There are a few things that I would like to see developed. The option to have timeouts on some screen pop-ups would be ideal since we could move on to the next step without clearing out the ...

"Simple, Fast, Reliable"

What do you like best about NinjaOne (formerly NinjaRMM)? The continuous updates, effective technical support. The simplicity of use What do you dislike about NinjaOne (formerly NinjaRMM)? User management and script visibility would be to improve What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Manage a large number of devices quickly and effectively

"Simple, Fast, Reliable"

What do you like best about NinjaOne (formerly NinjaRMM)? The continuous updates, effective technical support. The simplicity of use What do you dislike about NinjaOne (formerly NinjaRMM)? User management and script visibility would be to improve What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Manage a large number of devices quickly and effectively

"Great product and wonderful people!"

What do you like best about NinjaOne (formerly NinjaRMM)? I love that there is always someone ready to help with any questions. Their roadmap is continuously offering new and useful integrations to make life as an MSP easier. What do you dislike about NinjaOne (formerly NinjaRMM)? Knowing where to start in the resources. It's great that there are so many; however it's easy to get lost down a rabbit hole. Perhaps during the onboarding call, the engineer could quickly take partners through ...

"My experience till now is very good and Ninja made my life much easier."

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja offers a complete solution to all my needs from just one platform. What do you dislike about NinjaOne (formerly NinjaRMM)? After a complete integration with GravityZone, Ninja would be excellent What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Not running around the factory to check all PCs and their status.

"My experience till now is very good and Ninja made my life much easier."

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja offers a complete solution to all my needs from just one platform. What do you dislike about NinjaOne (formerly NinjaRMM)? After a complete integration with GravityZone, Ninja would be excellent What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Not running around the factory to check all PCs and their status.

"Launched us"

What do you like best about NinjaOne (formerly NinjaRMM)? My favorite aspect of ninja one is the community surrounding the product. The integrations are great, the customer support is superb, and the discord community is alive and kicking. The company is genuinely transparent in its development of this product. Which not only piques my interest in the product itself, but also how I can use their integrations to better serve my company. What do you dislike about NinjaOne (formerly ...