NinjaOne (NinjaRMM) Reviews in July 2025: User Ratings, Pros & Cons

"Well Rounded Platform"

What do you like best about NinjaOne (formerly NinjaRMM)? I love how I have a standardized single management interface for all aspects of the RMM and no longer need to switch between five different products. Additionally, they helped us better standardize security implemented with policies and partnerships (S1 for example). What do you dislike about NinjaOne (formerly NinjaRMM)? The third party app updating mechancisim needs an overhaul entirely. It's one of those moments where I would just ...

"Seems like a solid RMM with a few glaring flaws"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninjaone has a simple glass panel, making it easy to navigate and control what you do inside the program. What do you dislike about NinjaOne (formerly NinjaRMM)? NinjaOne seems to be focused on patching but less so with programs. Other RMMs that have advanced program libraries beat them out. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne helps us update things on our network in a ...

"NinjaOne is a wonderful RMM product to manage IT assets"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne centralizes all the tools that are needed to manage IT assets. Without this all-in-one solution from NinjaOne, we would have to have separate ticketing, network monitoring, remote support, patch management, inventory management and software deployment systems. It is a huge relief to no longer need to log into six different systems to do my job. What do you dislike about NinjaOne (formerly NinjaRMM)? The only downsides I can ...

"Ninja One - Great RMM Solution!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja One helps us to make sure all of our devices in our organization are patched frequently, and we can be alerted easily on events we want notifications for. We have even setup user access for end users to access particular servers. This ensures that our users are accessing servers securely using MFA. Our rep quickly answers any questions and addresses any issues we may run into. What do you dislike about NinjaOne (formerly ...

"Fast implementation of NinjaOne in our field offices."

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of use, quick support for problems and questions. Fixed contact persons. Constant further development. What do you dislike about NinjaOne (formerly NinjaRMM)? Complicated configuration of the agent when a proxy is in use. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Automatische Softwareverteilung, automatische Installation von Windows Sicherheitsupdates

"NinjaOne has simple onboarding and an intuitive dashboard; everything it says it can do, works!!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne has simple onboarding and an intuitive dashboard; everything it says it can do, works!! What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing to dislike and the pricing is affordable What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Manages Microsoft and third party updating better than any other RMM on the market

"An RMM we can make our own"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is powerful and easy to use, it contains what you need and removes a lot of the bloat you get with other platforms that you'll never use. Scripting and monitoring is made easy all through the interface, so no need to upload scripts to servers before being able to run them. The interface is clean and quick, and helps our engineers to see at a glance the info they need and be alerted to all things we need to be aware of. What ...

"NINJA ONE the perfect remote management solution for IT administrators."

What do you like best about NinjaOne (formerly NinjaRMM)? I am really satisfied with the remote management tool, Splashtop, provided by Ninja ONE. Remote management tools can be incredibly convenient for managing systems and applications from a central location. Patch management is indeed an important aspect of system maintenance and security. Having an automated task for Windows and third-party patching can save time and effort, ensuring that your systems are up to date with the latest ...

"NINJA ONE the perfect remote management solution for IT administrators."

What do you like best about NinjaOne (formerly NinjaRMM)? I am really satisfied with the remote management tool, Splashtop, provided by Ninja ONE. Remote management tools can be incredibly convenient for managing systems and applications from a central location. Patch management is indeed an important aspect of system maintenance and security. Having an automated task for Windows and third-party patching can save time and effort, ensuring that your systems are up to date with the latest ...

"Great product with fantastic product team"

What do you like best about NinjaOne (formerly NinjaRMM)? The staff are very active in the community and proactively point people to solutions for potential problems. They are constantly looking for new features to put out. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing at all. NinjaOne is a great product What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? The patching is more granular than intunes and I can set forced reboots. The ...