NinjaOne (NinjaRMM) Reviews in May 2025: User Ratings, Pros & Cons

"Very good, with many tools"

What do you like best about NinjaOne (formerly NinjaRMM)? Real-time monitoring and policy creation What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes it takes time to receive data from the equipment What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Incidencias a nivel usuario como, impresoras, actualizaciones, etc

"Sehr Innovativ mit immer wieder guten Neuerungen"

What do you like best about NinjaOne (formerly NinjaRMM)? Einfach Bedienung und Funktionsumfang. Hilf bei der täglcihen Arbeit What do you dislike about NinjaOne (formerly NinjaRMM)? Es gibt nichts was man wirklich bemängeln könnt What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Überwachung von Betriebszuständen, Patchmanagement und Dokumentation

"Ninja Product Review"

What do you like best about NinjaOne (formerly NinjaRMM)? The versatility and ease of use are what I like best about NinjaOne. The user-friendly interface, robust remote monitoring and management capabilities, efficient automation features, and excellent customer support. It is often praised for streamlining IT tasks, enhancing productivity, and simplifying the management of IT environments. What do you dislike about NinjaOne (formerly NinjaRMM)? I dont have any but NinjaOne often receive ...

"Ninja Team and our dedicated rep Joey are unmatched"

What do you like best about NinjaOne (formerly NinjaRMM)? NINJA is a gamechanger when it comes to managing endpoints. Whether you are an MSP with external endpoints, or an internal team managing your own business - we could not imagine how you would do it successfully without NinjaRMM/NinjaONE What do you dislike about NinjaOne (formerly NinjaRMM)? NinjaRMM/NinjaONE is rapidly expanding and devloping new features. Where they are already tried and true in RMM, they are now releasing more ...

"Big Change with Remote Support Tool, quick solution"

What do you like best about NinjaOne (formerly NinjaRMM)? It is quite effective for patching and managing devices, I enjoyed SplashTop up until recently. What do you dislike about NinjaOne (formerly NinjaRMM)? I am not a big fan of the fact that I can't get details on a lot of the Microsoft patches despite they have Patch IDs which should be in the MS catalog. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? SplashTop started to charge additional fee for ...

"A breath of fresh air"

What do you like best about NinjaOne (formerly NinjaRMM)? After using a previous RMM and having random issues and headaches with onboarding new systems, rolling out and stopping particular patches, making company specific policies and much, much more. NinjaOne has certainly shown not only me, but the team in general, that things can be so much easier and smoother to roll out. What do you dislike about NinjaOne (formerly NinjaRMM)? The only issue that I've had so far is integrating ...

"Easy and Efficient Remote Management"

What do you like best about NinjaOne (formerly NinjaRMM)? One of the most helpful features of NinjaOne is the automated scripting feature, allowing us to quickly and effectively update and deploy software to hundreds of stations without taking hours out of our day. It's like having an army of helpdesk engineers assisting you! What do you dislike about NinjaOne (formerly NinjaRMM)? One minor issue with NinjaOne is the small learning curve to discover where specific settings and features are. ...

"Great Product for Remote Management"

What do you like best about NinjaOne (formerly NinjaRMM)? It is a great product for a medium sized company. It has a nice user interface that is easy to use and understand. It has a nice feature set such as patch management, the flexibility to use multiple remote management tools, and built in community discussions and guides to help with getting features working or learning how to use the system in its fullest capacity. What do you dislike about NinjaOne (formerly NinjaRMM)? Reporting is ...

"Great Product for Remote Management"

What do you like best about NinjaOne (formerly NinjaRMM)? It is a great product for a medium sized company. It has a nice user interface that is easy to use and understand. It has a nice feature set such as patch management, the flexibility to use multiple remote management tools, and built in community discussions and guides to help with getting features working or learning how to use the system in its fullest capacity. What do you dislike about NinjaOne (formerly NinjaRMM)? Reporting is ...

"Ninja - Good for powershell"

What do you like best about NinjaOne (formerly NinjaRMM)? The powershell scripting has made my job a lot easier. What do you dislike about NinjaOne (formerly NinjaRMM)? It can die on a computer easliy requireing either a reinstall or a wipe of the computer What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? When we need to mass send out powershell scripts to enable bitlocker