NinjaOne (NinjaRMM) Reviews in May 2025: User Ratings, Pros & Cons

"A Refreshingly Simple RMM Tool that gets the job done"

What do you like best about NinjaOne (formerly NinjaRMM)? I love how simple everything is to execute and understand. The interface is straightforward without much clutter allowing you to focus on the things you need to know. What do you dislike about NinjaOne (formerly NinjaRMM)? Reporting is the biggest challange. Being able to create a report showing all machines with certain software installed or machines not encrypted and run filters against it could be super helpful. Also not being ...

"Such a useful tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja allows me to streamline the tedious parts of my job as well as get good info on the status of my devices What do you dislike about NinjaOne (formerly NinjaRMM)? The login time can be a but slow, and the splashtop streamer takes ages to load What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Helping keep all devices up to date with the latest patches

"Necessary tool in my arsenal"

What do you like best about NinjaOne (formerly NinjaRMM)? Monitoring and alerts to pre-determined end-user workstation and server events. Ninja helps us stay ahead of problems with client machines and helps us maintain 'rockstar' status with them. What do you dislike about NinjaOne (formerly NinjaRMM)? I am having a hard time finding negatives. Ninja is my 'all day-every day' tool as an MSP. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Alert ...

"NINJA powerful and easy to use"

What do you like best about NinjaOne (formerly NinjaRMM)? NINJO one's UI is pretty easy to navigate. It also has a decent amount of features from Splastop, Terminal, and spec information regarding it's computers that is useful. What do you dislike about NinjaOne (formerly NinjaRMM)? NINJA usually installs pretty easily on computers, but ever one hundred computers or so it has an issue with an install. In these cases it often doesn't uninstall/reinstall very easily. What problems is NinjaOne ...

"NINJA powerful and easy to use"

What do you like best about NinjaOne (formerly NinjaRMM)? NINJO one's UI is pretty easy to navigate. It also has a decent amount of features from Splastop, Terminal, and spec information regarding it's computers that is useful. What do you dislike about NinjaOne (formerly NinjaRMM)? NINJA usually installs pretty easily on computers, but ever one hundred computers or so it has an issue with an install. In these cases it often doesn't uninstall/reinstall very easily. What problems is NinjaOne ...

"NinjaOne experience"

What do you like best about NinjaOne (formerly NinjaRMM)? One of our favorite features has been our account manager. She's always reaching out, keeping us in the loop on developments, and getting us involved with new features and whenever we have a problem she's been very effective at driving quick solutions for us. What do you dislike about NinjaOne (formerly NinjaRMM)? Search and reporting are not fully featured yet. Biggest example of this is trying to get a report that is searchable and ...

"Typical NinjaOne Fan"

What do you like best about NinjaOne (formerly NinjaRMM)? Reporting tools and backup solutions are in a easy to find place. What do you dislike about NinjaOne (formerly NinjaRMM)? No screen capture tool and user login area not detailed. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Executive and Asset summary reports save me lots of time.

"Very simple rmm"

What do you like best about NinjaOne (formerly NinjaRMM)? What I like best is that it is extremely easy to pick up and learn while at the same time being super powerful. What do you dislike about NinjaOne (formerly NinjaRMM)? Historically I was not a huge fan of the backups as it took multiple meetings with support to get image backups working however now they work great What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ninja makes it extremely easy to ...

"NinjaOne is a great tool for managing servers and desktops"

What do you like best about NinjaOne (formerly NinjaRMM)? Patching works good with Windows and even Linux now. Automation scripts and easy PS / Terminal access is also a big plus. Overall I'm more satisfied to it than other tools I've used. What do you dislike about NinjaOne (formerly NinjaRMM)? Remote management sessions don't always launch and have connection errors. There's little learning curve to use patching and management but once you get it set up it's works good. What problems is ...

"NinjaOne is a great tool for managing servers and desktops"

What do you like best about NinjaOne (formerly NinjaRMM)? Patching works good with Windows and even Linux now. Automation scripts and easy PS / Terminal access is also a big plus. Overall I'm more satisfied to it than other tools I've used. What do you dislike about NinjaOne (formerly NinjaRMM)? Remote management sessions don't always launch and have connection errors. There's little learning curve to use patching and management but once you get it set up it's works good. What problems is ...