NinjaOne Reviews in October 2026: User Ratings, Pros & Cons

"Easy to use, great fit for purpose"

What do you like best about NinjaOne (formerly NinjaRMM)? It's very easy to use and gets the job done. Onboarding was reasonably easy to figure out and the team was very responsive to fill in any gaps. Thoughout the years, we have used Solarwinds, Automate, Pulseway and Naverisk and hands down, this is the easiest and most reliable system out of them all. Unless you are tied into an existing ecosystem, you should give Ninja a try. What do you dislike about NinjaOne (formerly ...

"So many features all packaged in a single program. Couldn't be more happier"

What do you like best about NinjaOne (formerly NinjaRMM)? Way better than Solar Wind, a previous remote management tool our company has been using. There is so many features like running scripts, Wake-on-lan, teamviewer & SplashTop, antivirus, GPupdate and device organisations; all these features installed with a single install. Just AMAZING! What do you dislike about NinjaOne (formerly NinjaRMM)? Our company has a lot of devices and many departments. We wish we could use the search bar to ...

"Easy to use, great fit for purpose"

What do you like best about NinjaOne (formerly NinjaRMM)? It's very easy to use and gets the job done. Onboarding was reasonably easy to figure out and the team was very responsive to fill in any gaps. Thoughout the years, we have used Solarwinds, Automate, Pulseway and Naverisk and hands down, this is the easiest and most reliable system out of them all. Unless you are tied into an existing ecosystem, you should give Ninja a try. What do you dislike about NinjaOne (formerly ...

"Solid RRM Platform with great functionality"

What do you like best about NinjaOne (formerly NinjaRMM)? Monitoring, patching and the ability to push out scripts. What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes we get false alerts regarding down servers. It doesn't happen often, but it can be a bit annoying when it happens. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Alerts and auto-remediation of issues with scripts we've built for purpose.

"The best RMM tool I've used!"

What do you like best about NinjaOne (formerly NinjaRMM)? The ability for NinjaOne to perform complex management in a simple easy to use interface is phenomenal. You get full visibility into everything you do and it all just works! Remoting, scripting, and administration are faster than any of the other tools I've used in the space. What do you dislike about NinjaOne (formerly NinjaRMM)? For some, the maturity level of the product may not be where you'd like it to be in areas such as ...

"Adding features all the time, well supported, and at the right price"

What do you like best about NinjaOne (formerly NinjaRMM)? The fact I can actually receive technical support promptly. Bugs identified actually get passed onto the devs to be fixed. Compare this to the last RMM and I suspect I still have tickets which have not be resolved years later. What do you dislike about NinjaOne (formerly NinjaRMM)? It lacks some features over RMMs which have been around a lot longer, but that gap is closing all the time. What problems is NinjaOne (formerly NinjaRMM) ...

"Critical Tool for Proper Management"

What do you like best about NinjaOne (formerly NinjaRMM)? Simple, clean interface with powerfull necessary tools to properly manage and monitor health of IT environments. What do you dislike about NinjaOne (formerly NinjaRMM)? Reports take a bit of work to put together. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Central patch managment and easy remote assistance

"Critical Tool for Proper Management"

What do you like best about NinjaOne (formerly NinjaRMM)? Simple, clean interface with powerfull necessary tools to properly manage and monitor health of IT environments. What do you dislike about NinjaOne (formerly NinjaRMM)? Reports take a bit of work to put together. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Central patch managment and easy remote assistance

"Adding features all the time, well supported, and at the right price"

What do you like best about NinjaOne (formerly NinjaRMM)? The fact I can actually receive technical support promptly. Bugs identified actually get passed onto the devs to be fixed. Compare this to the last RMM and I suspect I still have tickets which have not be resolved years later. What do you dislike about NinjaOne (formerly NinjaRMM)? It lacks some features over RMMs which have been around a lot longer, but that gap is closing all the time. What problems is NinjaOne (formerly NinjaRMM) ...

"Very good tool for IT Admins"

What do you like best about NinjaOne (formerly NinjaRMM)? The easiness of configuring the portal and features What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing that I can specify as an dislike factor What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Applying patches to multiple coputer was a hussle in the past also if a software need to be removed from multiple PC or locate which all PC have a specific software installed was time consuming ...