NinjaOne (NinjaRMM) Reviews in June 2025: User Ratings, Pros & Cons

"Amazing Program and Easy To Use!"

What do you like best about NinjaOne (formerly NinjaRMM)? The major that think that is so helpful with NinjaOne is that everything is one place! What do you dislike about NinjaOne (formerly NinjaRMM)? I honestly have nothing to dislike about NinjaOne. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We were looking for a program to help keep all of our machines up to date with windows update. It also has a very nice feature that texts you when machines ...

"Almost one year in production"

What do you like best about NinjaOne (formerly NinjaRMM)? The tool gives almost complete control over our computers as long as they are connected to the internet What do you dislike about NinjaOne (formerly NinjaRMM)? The software deployment section of ninja needs some development What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Since COVID we have transition to the hybrid work mode, 2-3 days at home, plus we have transitioned to laptops rather than the ...

"Muy recomendable"

What do you like best about NinjaOne (formerly NinjaRMM)? La facilidad de uso y lo intuitivo que es, es muy fácil de gestionar y todo muy unificado. Gracias a su agente interno, puedes tener toda la información centralizada. What do you dislike about NinjaOne (formerly NinjaRMM)? La falta de compatibilidad con la gestión de dispositivos ios y android, es imprescindible para que la herramienta sea completa que esta función esté disponible y se puedan gestionar dichos dispositivos ...

"Excellent MSP Software"

What do you like best about NinjaOne (formerly NinjaRMM)? It just works. We have gone through many RMMs and Ninja is the first one to actually work. It does everything that it says it does and the UI is nice too. What do you dislike about NinjaOne (formerly NinjaRMM)? It was buggy at first, but we worked with their devs to clean everything up. We're smooth sailing now. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? IT software sucks. This one is one of ...

"Its been awesome"

What do you like best about NinjaOne (formerly NinjaRMM)? The patch management on devices the monitoring and all those studf that are extremely fast,also the scripts that you can make your own and push then kn device's What do you dislike about NinjaOne (formerly NinjaRMM)? Theres bothing i dislike till now it works perfect What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? The patch management that we wanted to control the windows updates for our users ...

"Amazing experience all around so far"

What do you like best about NinjaOne (formerly NinjaRMM)? I love the single-pane-of-glass with as many solutions in one login as possible. It works like a dream. What do you dislike about NinjaOne (formerly NinjaRMM)? I really wish my Stripe and/or Quickbooks Online worked with it since that's what I had with my last RMM. However, I'm learning to work with it for now. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I needed to have per-device billing ...

"NinjaOne RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use and setup, rep is easy to work with, no long contracts good product What do you dislike about NinjaOne (formerly NinjaRMM)? - Phone support would be better than ticketing - A bigger and more comprensive tools library - it can be quite tome consuming looking of rscripts and tools only to find the dont exist. - Seat price is quite high compared with other RMMs What problems is NinjaOne (formerly NinjaRMM) solving and how is ...

"Happy Small MSP!"

What do you like best about NinjaOne (formerly NinjaRMM)? I really appreciate how efficient the product is. It covers all my needs for an RMM, and interacting with their team is always a pleasure. It's evident that they value user feedback, as they're constantly evolving and improving the product. What do you dislike about NinjaOne (formerly NinjaRMM)? While I love the simplicity of the interface, especially for RMM purposes, I believe there's room to enhance the ticketing aspect. ...

"NinjaRMM Straightforward and reliable"

What do you like best about NinjaOne (formerly NinjaRMM)? Installation/deployment are very simple and reliable. Lightweight client, easily able to deploy TeamViewer/run remote scripts. For 90% of normal IT needs, program is able to quickly handle those tasks. What do you dislike about NinjaOne (formerly NinjaRMM)? Would like to have Mac backup and the ability to use my own storage for backups (remote). Also need a remote registry editor to be added ASAP. Also need a more robust packaged ...

"Great solution for managing and monitoring client devices. Great integrations."

What do you like best about NinjaOne (formerly NinjaRMM)? The patching and application management is very good compared to ther solutions I have tried. It is nice that the have Teamviewer and Splashtop. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing huge stands out. The support can be a little slow at times, but overall good. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easily patch and manage my client devices from anywhere. Great ...