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NinjaOne - Remote Monitoring and Management Software

NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

Automate the hardest parts of IT

4.7

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Starts from $1.50 / user / month when monthly

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NinjaOne Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Spotsaas Editor’s POV

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 401-410 out of 967

AK

Aaron K

10/24/23

5 out of 5

"Clinical Systems Specialist / CNA"

What do you like best about NinjaOne (formerly NinjaRMM)? How easy it is for me to help people remotely. I come from a medical background, Ninja has help me by simplifying things. What do you dislike about NinjaOne (formerly NinjaRMM)? I would love it if I could search for computers based on who is logged in. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Getting connected remotely quickly and efficiently.

CG

carlos g

10/24/23

4 out of 5

"Ninja One RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? el panel de control, porque es muy visual y accesible. What do you dislike about NinjaOne (formerly NinjaRMM)? que no se pueda implementar otras herramientas de remoto que no sea solo teamviewer. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? mediante la herramienta agrago equipos, o servidores que luego puedo llevar un control o mantenimiento de los mismos.

WH

Will H

10/24/23

5 out of 5

"Brilliant tool for IT Pros, nice and easy to use interface"

What do you like best about NinjaOne (formerly NinjaRMM)? Brilliant for keeping on top of patches, software and O/S. Not only for the obvious reasons of security but also to maintain compliance for things like Cyber Essentials. What do you dislike about NinjaOne (formerly NinjaRMM)? I don't really have anything to put in this section, I like the product and it does what it is meant to. Any issues are generally the fault of the remote machine, nothing that Ninja could control What problems ...

Read more

MC

Mark C

10/24/23

5 out of 5

"Best tool that i've used to manage and support my clients"

What do you like best about NinjaOne (formerly NinjaRMM)? What I liked best about NinjaOne was that it was easy to get up and running. The onboarding process and support are amazing. Patching and monitoring devices have never been so easy. The integrations with Teamviewer, Sentinel One, and other applications are very easy to integrate. NinjaOne's support is supper, with fast responses from their support team. Any issues I've had, which have been very few, were resolved quickly. We use ...

Read more

MC

Mark C

10/24/23

5 out of 5

"Best tool that i've used to manage and support my clients"

What do you like best about NinjaOne (formerly NinjaRMM)? What I liked best about NinjaOne was that it was easy to get up and running. The onboarding process and support are amazing. Patching and monitoring devices have never been so easy. The integrations with Teamviewer, Sentinel One, and other applications are very easy to integrate. NinjaOne's support is supper, with fast responses from their support team. Any issues I've had, which have been very few, were resolved quickly. We use ...

Read more

BB

Bobby B

10/24/23

5 out of 5

"Great well rounded product"

What do you like best about NinjaOne (formerly NinjaRMM)? Dashboard - The super quick ability to identify the overall health of the network is great. The implementation was super quick and easy. What do you dislike about NinjaOne (formerly NinjaRMM)? I think the ticketing system built into Ninja has potential but unfortunately leaves a lot to be desired. I'd recommend diving deeper into the development or the product or just punting on ticketing all together. What problems is NinjaOne ...

Read more

AK

Aaron K

10/24/23

5 out of 5

"Clinical Systems Specialist / CNA"

What do you like best about NinjaOne (formerly NinjaRMM)? How easy it is for me to help people remotely. I come from a medical background, Ninja has help me by simplifying things. What do you dislike about NinjaOne (formerly NinjaRMM)? I would love it if I could search for computers based on who is logged in. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Getting connected remotely quickly and efficiently.

AL

Andy L

10/24/23

5 out of 5

"Used almost every RMM, Ninja is our favorite!"

What do you like best about NinjaOne (formerly NinjaRMM)? Its always very easy to do anything we need. It may not have as many integrations as some RMM's that have been around for 20 years, but Ninja is super fast, cloud-first, not held together with bubblegum and duct tape. It does everything we need to do and do it super fast, not something we need to spend hours and days constantly tuning like other RMM's. Creating a new client and starting to deploy is less than a minute, we have parent ...

Read more

AL

Andy L

10/24/23

5 out of 5

"Used almost every RMM, Ninja is our favorite!"

What do you like best about NinjaOne (formerly NinjaRMM)? Its always very easy to do anything we need. It may not have as many integrations as some RMM's that have been around for 20 years, but Ninja is super fast, cloud-first, not held together with bubblegum and duct tape. It does everything we need to do and do it super fast, not something we need to spend hours and days constantly tuning like other RMM's. Creating a new client and starting to deploy is less than a minute, we have parent ...

Read more

NL

Nhan L

10/23/23

4 out of 5

"A good RMM system with a high diversity of management and deployment availability"

What do you like best about NinjaOne (formerly NinjaRMM)? Endpoint is not duplicated after re-register on the Dashboard What do you dislike about NinjaOne (formerly NinjaRMM)? Legacy messages: NinjaOne only allows communication with the user while remoting to the machine, so we can't review the chat after the remote session ends and the user can't communicate with us when we are not in a remote session. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].