NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"A Managed Service Providers Dream"

What do you like best about NinjaOne (formerly NinjaRMM)? Here are six positive things about NinjaOne RMM software: 1) User-Friendly Interface 2) Comprehensive Monitioring and Alerting 3) Automation and Scripting 4) Patch Management 5) Remote Access and Control 6) Customer Service Overall, NinjaOne RMM software offers a user-friendly experience, powerful monitoring capabilities, automation tools, patch management, and remote access features that can greatly enhance IT professionals' ability ...

"A great partner for success!"

What do you like best about NinjaOne (formerly NinjaRMM)? Starting with Ninja was easy to implement, manage and looks great when showing the system to clients. We use the system everyday. Their support whether from your account reprasentative or technical has always been timely if not lightning fast. When we added their backup the onboarding was easy and quick including finding answers to the hard questions and honestly admitting when they had to "find out: more to match our needs. Always a ...

"NinjaOne, A Great Service"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne has allowed us to accellerate our adoption of cyber security programs at a record pace though automated patch management. What do you dislike about NinjaOne (formerly NinjaRMM)? This is more of a feature request: As a remote company, the ability to securly onboard new employees through automated installing of programs would be of great help. Intune allows for such a process directly from partnered computer companies. What ...

"Simple yet feature packed & Excellent support service"

What do you like best about NinjaOne (formerly NinjaRMM)? I like that the support team is very engaged, responsive, and knows their stuff. We've never wasted time on the system waiting on replies while learning the ins/outs, and all responses are informative and directly answer the questions we have. The system is easy to learn, easy to deploy, and easy to manage. What do you dislike about NinjaOne (formerly NinjaRMM)? MacOS functionality - but this is a hurdle we've found with all RMMs. ...

"Solid Product for an MSP Starting Out or Experienced"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja's detail level about a system and inclusiveness of varied number of tools to do more. What do you dislike about NinjaOne (formerly NinjaRMM)? Scheduled tasks and grouping of those tasks can have issues. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Workstation analysis organization and ability to manage all endpoints at once

"A great way to manage endpoints spread over various locations around the world"

What do you like best about NinjaOne (formerly NinjaRMM)? The easy to manage interface, allows for me to check the status daily on hundreds of end user devices and servers from a single view. It allows for integration with many of my other tools and also allows us to push new products and software to our end users from an easy to manage dahboard. Ninja is also very useful in troubleshooting issues for our end users by checking the status of the machine without having to rely on endusers ...

"IT Asset Management Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Asset Management is awesome as we can keep track all of our IT assets seemlessly. What do you dislike about NinjaOne (formerly NinjaRMM)? Overall lack of guidance from the technical team on how to fully utilize such great tools. But account manager is really helpful and supportive. Pushing updates and deploying new software is quite tough and not friendly at all. What problems is NinjaOne (formerly NinjaRMM) solving and how is that ...

"Good expirience with Ninja One solution"

What do you like best about NinjaOne (formerly NinjaRMM)? Centralized management of organizations and devices. I would like to praise the best account manager we have (Victorio Terzzoli). What do you dislike about NinjaOne (formerly NinjaRMM)? All the options that NinjaOne offers and that I have tried so far are ok for me What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easier handling for end users

"A great way to manage endpoints spread over various locations around the world"

What do you like best about NinjaOne (formerly NinjaRMM)? The easy to manage interface, allows for me to check the status daily on hundreds of end user devices and servers from a single view. It allows for integration with many of my other tools and also allows us to push new products and software to our end users from an easy to manage dahboard. Ninja is also very useful in troubleshooting issues for our end users by checking the status of the machine without having to rely on endusers ...

"Easy to use RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to setup and use. Good help guides. The system is intuitive. What do you dislike about NinjaOne (formerly NinjaRMM)? Probably the only thing would be the pricing. I realise that Ninja is pretty competitve but if the product was cheaper we could either the savings onto clients or make more margin. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Managing clients assets and ensuring things like ...