NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"Great Product with Helpful Engineers and Community"

What do you like best about NinjaOne (formerly NinjaRMM)? How easy it was to implement the RMM and deploy it to our customers and how supportive their staff has been as we continue to expand our monitoring and automation abilities. Also how transparent the development team is with upcoming changes and features. What do you dislike about NinjaOne (formerly NinjaRMM)? The network monitoring appliance piece could be easier to use. What problems is NinjaOne (formerly NinjaRMM) solving and how ...

"We are an MSP"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to use. Reliable. Like the patch management and remote access. What do you dislike about NinjaOne (formerly NinjaRMM)? Monthly billing is based on contract not on actual usage or "live" devices. I wish they would just bill us for any devices online in the last 30 days like BitDefender does. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management and inventory and health

"A simple tool in a complicated world."

What do you like best about NinjaOne (formerly NinjaRMM)? The system has alot of features that turn complicatied tasks into easily managed chunks. We use the system daily and are able to add new systems easily. What do you dislike about NinjaOne (formerly NinjaRMM)? I have yet to find anything to complain about. Ninja has been very helpful to my position in my company. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We use the system to monitor multiple ...

"Excellent software"

What do you like best about NinjaOne (formerly NinjaRMM)? I like how all the scripts and the easiness of logging into the end users computer. The implementation is great. I use this software everyday. I have about over 350 + end users. It is an easy program to intergrate updates and push scripts to the users. I also love the custmer support . What do you dislike about NinjaOne (formerly NinjaRMM)? nothing so far. You have to put in your own scripts. What problems is NinjaOne (formerly ...

"Great RMM with low overhead and simple managment"

What do you like best about NinjaOne (formerly NinjaRMM)? I transistion from another RMM solution that was much more complicated to set up and maintain. Ninja's support staff have been knowledgeable and friendly during the tranistion, I have included all current offerings and find them all sutable. As my MSP lives in the RMM using it daily the simplicity of the UI was increadibly important. What do you dislike about NinjaOne (formerly NinjaRMM)? So far, the only thing that I am struglling ...

"This is an amazing team to work with."

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of set up is hard to beat when using anything What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing the experts here at ninja are the best in the business of MSP What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All of the problems going forward were solved by the remote monitoring

"Wonderful Experience"

What do you like best about NinjaOne (formerly NinjaRMM)? Having to migrate over to NinjaOne from another RMM software made us nervous, but the ease of onboarding and training our staff made this a great pain-free experience. I love the ease of navigation, scripting and patch management. What do you dislike about NinjaOne (formerly NinjaRMM)? While the scripting is excellent, it would be nice if the scripting editor was more robust. What problems is NinjaOne (formerly NinjaRMM) solving and ...

"Completely Changed our IT Department"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne took our IT department and completely transformed the way we work. Instead of utilizing seven separate tools, we were able to consolidate everything under a single pane of glass. We now have great insight into our inventory, patch status on endpoints and servers, a streamlined ticketing system, the ability to monitor the health of our systems and quickly address any issues, and a central repository of all IT knowledge. The ...

"The interface is lacking."

What do you like best about NinjaOne (formerly NinjaRMM)? It's multi-monitor support. The ease of install. What do you dislike about NinjaOne (formerly NinjaRMM)? It's organization. How it displays assets, its lack of being able to see a top-down for the client. Being able to search by user. It just feels like a toy version of an RMM. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It's not really. I would have stuck with our previous RMM.

"I've found NinjaRMM a very capable and intuitive system!"

What do you like best about NinjaOne (formerly NinjaRMM)? Very clean interface with a lot of tools available on the backend, including scripting. What do you dislike about NinjaOne (formerly NinjaRMM)? I would love to see a file transfer tool that you could use without actually remoting into the computer, kind of like an FTP client. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It's making it very easy to aggregate endpoints and manage them in an ...