NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"NinjaOne has made managing our fleet of computers extremely easy"

What do you like best about NinjaOne (formerly NinjaRMM)? I like being able to see the state of all of oure computers in one dashboard. I also love being able to instantly start a remote session without any help from the user. The ability to start a remote console session is also extremely useful and has helped me out on more than one occasion. I also like the way the policies are structured and allow me to apply specific settings for the type of computer and the organization it is in. ...

"Reliable, constantly improving RMM platform"

What do you like best about NinjaOne (formerly NinjaRMM)? The development team has done a great job at introducing new features while keeping a simple and responsive UI. I've never felt like a new feature was cumbersome to implement. It has been perfect for our shop to go from no RMM to something that quickly helped reduce workloads and improve service to our clients. The scripting engine works very consistently and allows us to automate innumerable tasks. What do you dislike about NinjaOne ...

"Awesome Software!"

What do you like best about NinjaOne (formerly NinjaRMM)? The fact that it handles Windows Updates and Application Updates (on a schedule no less). What do you dislike about NinjaOne (formerly NinjaRMM)? Before I was bummed that it didn't work with our AV solution, but now it does. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It lets me deal with keeping endpoints up to date with ease (Microsoft, Adobe, Google, etc). It lets me keep tabs on endpoint ...

"Fantastic system that is constantly improving - support answers the phone quickly!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja runs scripts and jobs quickly and reports their status reliably. Its continously improvied and fast. What do you dislike about NinjaOne (formerly NinjaRMM)? Some polish on things like their backup product would be nice, and further integrations. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Being able to run command lines and other remote tools without disturbing the client is ...

"Mostly good, wish some concerns/fixes happened faster"

What do you like best about NinjaOne (formerly NinjaRMM)? What it is used for, automation and monitoring What do you dislike about NinjaOne (formerly NinjaRMM)? Patching. It's not just Ninja I understand but it is the number one thing we sell/use it for so when we have to manually do so much patch work still, it eats on the value. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Keeping a 2 person company in line with 700+ endpoints

"NinaRMM is the perfect RMM solution in our company"

What do you like best about NinjaOne (formerly NinjaRMM)? We can manage all our 250+ devices in one envoirment from all over the place this helps us a lot. What do you dislike about NinjaOne (formerly NinjaRMM)? nothing, everything is really good and cool about ninarmm What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Scripting and automation

"I have had a positive experience using NinjaOne for a variety of day-to-day tasks"

What do you like best about NinjaOne (formerly NinjaRMM)? The most helpful thing has been the ability to build scripts in the library and run them on any device. I use Ninja everyday and being able to have a bunch of scripts for different purposes across different operating systems quickens the process to getting those deployed What do you dislike about NinjaOne (formerly NinjaRMM)? One small inconsistency I have noticed when using NinjaOne is that running scripts, it still shows the script ...

"Great tool to deploy out to new corporate users and keep applications secure"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne was very easy to install. Leaveraging NinjaOne to keep applications up to date helps us keep users secure form known risks when not many users focus on this side on their own. What do you dislike about NinjaOne (formerly NinjaRMM)? The tricky parts about NinjaOne is the complexity of the dashboard. There are a lot of features and it takes time to get familiar with those. Using their solid documentaion has made it easy to ...

"NinjaOne has compacted my work day into one window."

What do you like best about NinjaOne (formerly NinjaRMM)? Remote access with a click, application updates simplified, backups turned on with 3 clicks, organization of organizations, custom scripting and running with 2 clicks, daily or weekly policies without having to check on them. What do you dislike about NinjaOne (formerly NinjaRMM)? Unable to mass push software updates that failed. Backups do not always work, and server backups will take you forever to get. What problems is NinjaOne ...

"Somewhat reliable RMM solution for small-mid sized Organizations."

What do you like best about NinjaOne (formerly NinjaRMM)? - Remote Tools such as registry, File Explorer, & the Command Prompt. - How quick the end devices communicate to the console via the agent. - Scripts Native & Custom very easy to deploy & manage. What do you dislike about NinjaOne (formerly NinjaRMM)? - Remote Desktop tools such as TeamViewer that we use through Ninja is spotty/has its issues like most remote desktop tools. - 3PP needs further build out as far as applications ...