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NinjaOne (NinjaRMM) offers custom pricing plan
NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more
Streamlines fleet management and automates tasks effectively, improving efficiency.
User-friendly dashboard with clear overview and advanced automation capabilities.
Excellent customer support and continuous improvement with added features.
Centralizes various IT management functions in one platform, enhancing productivity.
Learning curve for comprehensive features may be challenging initially.
Inadequate support for Linux resources, hindering full range of services.
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JB
James B
10/30/23
"Great Tools For Remote Support"
What do you like best about NinjaOne (formerly NinjaRMM)? Provides a great variety of useful tools for remote support. What do you dislike about NinjaOne (formerly NinjaRMM)? Some of the text is a bit small for my liking. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Allows us to remotely monitor endpoint health.
DD
Derek D
10/30/23
"NinjaOne is a solid product"
What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is great for patching, they are coming around with more integrations too. Always new product updates, that seem to be helpful in most cases. What do you dislike about NinjaOne (formerly NinjaRMM)? The product is still fairly new and still needs work on items like reporting and finding data from your machines. But its coming around. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Its ...
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AU
Anonymous User
10/30/23
"NinjaOne is a useful tool"
What do you like best about NinjaOne (formerly NinjaRMM)? Easy to navigate in general and find the registered devices that need to be worked on. Scripts are easy to set in general and can be applied to various devices as needed. Devices on the domain can be easily integrated and registered with the Ninja client. The NinjaRemote application for remotely connecting works much better than the Splashtop option and allows for us to easily connect and have a responsive session when connected to ...
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WL
William L
10/30/23
"It's a little confusing at the start, however you can on board without training"
What do you like best about NinjaOne (formerly NinjaRMM)? Clean UI - Easy to use, very agressively priced over other RMM solution. Able to onboard without expenses like training, down time e.t.c What do you dislike about NinjaOne (formerly NinjaRMM)? A few very basic features present in other RMMs are missing. The first is hardware inventory, example would be the printers that were installed, the driver it was using and the PORT details. This feature helps to rebuild a computer that ...
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AW
Aaron W
10/27/23
"Completely Changed our IT Department"
What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne took our IT department and completely transformed the way we work. Instead of utilizing seven separate tools, we were able to consolidate everything under a single pane of glass. We now have great insight into our inventory, patch status on endpoints and servers, a streamlined ticketing system, the ability to monitor the health of our systems and quickly address any issues, and a central repository of all IT knowledge. The ...
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DW
Doug W
10/27/23
"This is an amazing team to work with."
What do you like best about NinjaOne (formerly NinjaRMM)? The ease of set up is hard to beat when using anything What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing the experts here at ninja are the best in the business of MSP What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All of the problems going forward were solved by the remote monitoring
SL
steven L
10/27/23
"Excellent software"
What do you like best about NinjaOne (formerly NinjaRMM)? I like how all the scripts and the easiness of logging into the end users computer. The implementation is great. I use this software everyday. I have about over 350 + end users. It is an easy program to intergrate updates and push scripts to the users. I also love the custmer support . What do you dislike about NinjaOne (formerly NinjaRMM)? nothing so far. You have to put in your own scripts. What problems is NinjaOne (formerly ...
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DN
Dalton N
10/27/23
"Great Product with Helpful Engineers and Community"
What do you like best about NinjaOne (formerly NinjaRMM)? How easy it was to implement the RMM and deploy it to our customers and how supportive their staff has been as we continue to expand our monitoring and automation abilities. Also how transparent the development team is with upcoming changes and features. What do you dislike about NinjaOne (formerly NinjaRMM)? The network monitoring appliance piece could be easier to use. What problems is NinjaOne (formerly NinjaRMM) solving and how ...
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SB
Stijn B
10/27/23
"NinaRMM is the perfect RMM solution in our company"
What do you like best about NinjaOne (formerly NinjaRMM)? We can manage all our 250+ devices in one envoirment from all over the place this helps us a lot. What do you dislike about NinjaOne (formerly NinjaRMM)? nothing, everything is really good and cool about ninarmm What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Scripting and automation
AU
Anonymous User
10/27/23
"We are an MSP"
What do you like best about NinjaOne (formerly NinjaRMM)? Easy to use. Reliable. Like the patch management and remote access. What do you dislike about NinjaOne (formerly NinjaRMM)? Monthly billing is based on contract not on actual usage or "live" devices. I wish they would just bill us for any devices online in the last 30 days like BitDefender does. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management and inventory and health
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
