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NinjaOne (NinjaRMM) offers custom pricing plan
NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more
Streamlines fleet management and automates tasks effectively, improving efficiency.
User-friendly dashboard with clear overview and advanced automation capabilities.
Excellent customer support and continuous improvement with added features.
Centralizes various IT management functions in one platform, enhancing productivity.
Learning curve for comprehensive features may be challenging initially.
Inadequate support for Linux resources, hindering full range of services.
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AU
Anonymous User
10/30/23
"Converting from another RMM"
What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is simple to use without losing the power that we expect from our RMM services. We converted over from another MSP and found that the overall product of NinjaOne continues to be better than anything we got from our previous partnership. What do you dislike about NinjaOne (formerly NinjaRMM)? So far, we have not had any significant issues with NinjaOne. There has been very little complaint from anyone on my team about the ...
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DE
Denis E
10/30/23
"Easy to understand easy to use"
What do you like best about NinjaOne (formerly NinjaRMM)? The custom Forms and Scripts allow U to do almost Eversthing ! What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes the Menu feels a little bit weird cause there are many places for many different things What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I can See Hardware issues before they affect the Workflow
SS
Shawn S
10/30/23
"NinjaOne has dramatically improved how our teams operate."
What do you like best about NinjaOne (formerly NinjaRMM)? The inventory data, automation tools, deployment tools, API, PowerShell module, remote control/commands (TeamViewer and PowerShell), and just the huge amount of visibility and detail it provides on our systems and infrastructure. Hypervisor support is great. Our client services team's response time and ability to proactively prevent issues have improved dramatically. Deploying the agent is incredibly easy. Our rollout took less than ...
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AU
Anonymous User
10/30/23
"NinjaOne Review"
What do you like best about NinjaOne (formerly NinjaRMM)? I like how they definitely take feedback seriously and listen to what the customers want. They have tailored a product for use-cases rather than for profit. New features are constantly released and support has been nothing but helpful and supportive. What do you dislike about NinjaOne (formerly NinjaRMM)? The price is a hard bullet to bite, but definitely worth it! What problems is NinjaOne (formerly NinjaRMM) solving and how is that ...
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TC
Timothy C
10/30/23
"NinjaOne: Truly of the best RMM platforms for MSPs"
What do you like best about NinjaOne (formerly NinjaRMM)? We switched from our previous RMM, one of the top name fully integrated offerings you have heard of, to the newer NinjaOne and are very pleased. Ninja constantly adds new features, has all the integrations we want, and works with third parties well, giving us the flexibility we need to choose the right stack components to service our customers. What do you dislike about NinjaOne (formerly NinjaRMM)? There are a few outstanding ...
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AU
Anonymous User
10/30/23
"All in One Features"
What do you like best about NinjaOne (formerly NinjaRMM)? - Asset monitoring - Remote Softwares - AV intigration - Remote detailed Windows update tools What do you dislike about NinjaOne (formerly NinjaRMM)? - Sometimes we are not able to received reports. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? - Asset management - Remote Management for support - Patch Managment - Endpoint MOnitoring
AU
Anonymous User
10/30/23
"Wonderful"
What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne makes RMM easier than it should be. Deployment was easy and if an issue arises, Ninja Support is ready and willing to assist. What do you dislike about NinjaOne (formerly NinjaRMM)? Third party software patching was troublesome for few months this year. That has since been corrected, so there's not much to dislike. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne is helping our ...
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AU
Anonymous User
10/30/23
"NinjaOne is a very useful Business Tool"
What do you like best about NinjaOne (formerly NinjaRMM)? Very easy to connect to remote user workstations What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes hard to create a script to install software corporate wide What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Conenction to remote workstations and resetting alerts
AU
Anonymous User
10/30/23
"Intuitive, easy to deploy RMM platform"
What do you like best about NinjaOne (formerly NinjaRMM)? Intuativeness, easy to deploy and use. Good support, dojo community is typically quite helpful. What do you dislike about NinjaOne (formerly NinjaRMM)? Missing a few features other more robust RMM's (CW) have. a Nutnaix Integration would be amazing. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easy remote access, monitoring, and patch management.
SA
Steve A
10/30/23
"I was recently onboarded and the whole process was simple, informative and well thought of."
What do you like best about NinjaOne (formerly NinjaRMM)? The easy of use, that the beautiful dashboard with high level overview to skim your servers. What do you dislike about NinjaOne (formerly NinjaRMM)? To early to list anything. I have nothing negative so far. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Identifying servers that require patching and adding visibility for key business owners to view the status of our servers.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
