NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"Wonderful"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne makes RMM easier than it should be. Deployment was easy and if an issue arises, Ninja Support is ready and willing to assist. What do you dislike about NinjaOne (formerly NinjaRMM)? Third party software patching was troublesome for few months this year. That has since been corrected, so there's not much to dislike. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne is helping our ...

"NinjaOne is a very useful Business Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Very easy to connect to remote user workstations What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes hard to create a script to install software corporate wide What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Conenction to remote workstations and resetting alerts

"Intuitive, easy to deploy RMM platform"

What do you like best about NinjaOne (formerly NinjaRMM)? Intuativeness, easy to deploy and use. Good support, dojo community is typically quite helpful. What do you dislike about NinjaOne (formerly NinjaRMM)? Missing a few features other more robust RMM's (CW) have. a Nutnaix Integration would be amazing. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easy remote access, monitoring, and patch management.

"I was recently onboarded and the whole process was simple, informative and well thought of."

What do you like best about NinjaOne (formerly NinjaRMM)? The easy of use, that the beautiful dashboard with high level overview to skim your servers. What do you dislike about NinjaOne (formerly NinjaRMM)? To early to list anything. I have nothing negative so far. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Identifying servers that require patching and adding visibility for key business owners to view the status of our servers.

"Converting from another RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is simple to use without losing the power that we expect from our RMM services. We converted over from another MSP and found that the overall product of NinjaOne continues to be better than anything we got from our previous partnership. What do you dislike about NinjaOne (formerly NinjaRMM)? So far, we have not had any significant issues with NinjaOne. There has been very little complaint from anyone on my team about the ...

"Great Tools For Remote Support"

What do you like best about NinjaOne (formerly NinjaRMM)? Provides a great variety of useful tools for remote support. What do you dislike about NinjaOne (formerly NinjaRMM)? Some of the text is a bit small for my liking. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Allows us to remotely monitor endpoint health.

"NinjaOne is a solid product"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is great for patching, they are coming around with more integrations too. Always new product updates, that seem to be helpful in most cases. What do you dislike about NinjaOne (formerly NinjaRMM)? The product is still fairly new and still needs work on items like reporting and finding data from your machines. But its coming around. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Its ...

"NinjaOne is a useful tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to navigate in general and find the registered devices that need to be worked on. Scripts are easy to set in general and can be applied to various devices as needed. Devices on the domain can be easily integrated and registered with the Ninja client. The NinjaRemote application for remotely connecting works much better than the Splashtop option and allows for us to easily connect and have a responsive session when connected to ...

"It's a little confusing at the start, however you can on board without training"

What do you like best about NinjaOne (formerly NinjaRMM)? Clean UI - Easy to use, very agressively priced over other RMM solution. Able to onboard without expenses like training, down time e.t.c What do you dislike about NinjaOne (formerly NinjaRMM)? A few very basic features present in other RMMs are missing. The first is hardware inventory, example would be the printers that were installed, the driver it was using and the PORT details. This feature helps to rebuild a computer that ...

"NinjaOne just makes life easy"

What do you like best about NinjaOne (formerly NinjaRMM)? The various system health dashboards let you quickly see what is happening and what needs immediate attention. Automated OS patching means endpoints are kept up to date. Remote monitoring lets me pro-actively get ahead of problems, remote management lets me fix things from anywhere and easy remote control options let me do just about anything. Software deployment and updating is now a breeze. Then you can take all that and develop ...