NinjaOne (NinjaRMM) Reviews in June 2025: User Ratings, Pros & Cons

"We are so happy with NINJA!"

What do you like best about NinjaOne (formerly NinjaRMM)? The user friendly interface of the control panel and the smart features that provide us with a one stop RMM. Really looking forward to installing on more and more clients. Makes us wonder how you guys got all the smartest developers? What do you dislike about NinjaOne (formerly NinjaRMM)? We really have not found anything to dislike yet. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne ...

"Ticks all the boxes"

What do you like best about NinjaOne (formerly NinjaRMM)? I tested many differnt RMM platforms and Ninja RMM ticked all the boxes. It was easy to setup and very intutive. We have been using it for a few years now and it just gets better. It has reduced our management of PC to almost nothing. While give us an online central place to monitor and remotely access each PC. We love it, the team has also been very helpfull and never pushy about upgrading etc. We use it every day. What do you ...

"Fantastic Product That Listens To Customers"

What do you like best about NinjaOne (formerly NinjaRMM)? We love the product that implements ideas that we have into the system. When we wanted certain features such as install a product, or have certain reporting measures, they were coming out with that either in a few weeks or months or already had it. The support staff is excellent and willing to help all the time even if it's a simple answer. Patch management compliance is a great feature we love to look at as a daily reporting. ...

"NinjaOne has made managing our fleet of computers extremely easy"

What do you like best about NinjaOne (formerly NinjaRMM)? I like being able to see the state of all of oure computers in one dashboard. I also love being able to instantly start a remote session without any help from the user. The ability to start a remote console session is also extremely useful and has helped me out on more than one occasion. I also like the way the policies are structured and allow me to apply specific settings for the type of computer and the organization it is in. ...

"Reliable, constantly improving RMM platform"

What do you like best about NinjaOne (formerly NinjaRMM)? The development team has done a great job at introducing new features while keeping a simple and responsive UI. I've never felt like a new feature was cumbersome to implement. It has been perfect for our shop to go from no RMM to something that quickly helped reduce workloads and improve service to our clients. The scripting engine works very consistently and allows us to automate innumerable tasks. What do you dislike about NinjaOne ...

"Awesome Software!"

What do you like best about NinjaOne (formerly NinjaRMM)? The fact that it handles Windows Updates and Application Updates (on a schedule no less). What do you dislike about NinjaOne (formerly NinjaRMM)? Before I was bummed that it didn't work with our AV solution, but now it does. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It lets me deal with keeping endpoints up to date with ease (Microsoft, Adobe, Google, etc). It lets me keep tabs on endpoint ...

"Fantastic system that is constantly improving - support answers the phone quickly!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja runs scripts and jobs quickly and reports their status reliably. Its continously improvied and fast. What do you dislike about NinjaOne (formerly NinjaRMM)? Some polish on things like their backup product would be nice, and further integrations. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Being able to run command lines and other remote tools without disturbing the client is ...

"NinjaOne just makes life easy"

What do you like best about NinjaOne (formerly NinjaRMM)? The various system health dashboards let you quickly see what is happening and what needs immediate attention. Automated OS patching means endpoints are kept up to date. Remote monitoring lets me pro-actively get ahead of problems, remote management lets me fix things from anywhere and easy remote control options let me do just about anything. Software deployment and updating is now a breeze. Then you can take all that and develop ...

"Great RMM!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use and powerful scripting and automatations. What do you dislike about NinjaOne (formerly NinjaRMM)? Would like to see deeper integrations with other PSA's (HaloPSA for one) What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Managing client endpoints.

"An All-In-One RMM Solution - That works!"

What do you like best about NinjaOne (formerly NinjaRMM)? Having explored numerous Remote Monitoring and Management (RMM) solutions over the years, I must say that NinjaOne RMM stands out as one of the best in the market. Ninja provides a user friendly interface that actually makes sense. We have used quite a few RMM tools in the past and the interface within Ninja is one of the cleanest and fastest around. In addition to looks, the core Ninja product is rock solid. There isn't too much it ...