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NinjaOne (NinjaRMM) - Remote Monitoring and Management Software

NinjaOne (NinjaRMM) Reviews in April 2025: User Ratings, Pros & Cons

Effortless IT management in a single solution.

4.7

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NinjaOne (NinjaRMM) offers custom pricing plan

NinjaOne (NinjaRMM) Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Expert's Review

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne (NinjaRMM) pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 321-330 out of 967

JH

Jeremy H

10/30/23

5 out of 5

"Awesome Software!"

What do you like best about NinjaOne (formerly NinjaRMM)? The fact that it handles Windows Updates and Application Updates (on a schedule no less). What do you dislike about NinjaOne (formerly NinjaRMM)? Before I was bummed that it didn't work with our AV solution, but now it does. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It lets me deal with keeping endpoints up to date with ease (Microsoft, Adobe, Google, etc). It lets me keep tabs on endpoint ...

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AU

Anonymous User

10/30/23

5 out of 5

"Reliable, constantly improving RMM platform"

What do you like best about NinjaOne (formerly NinjaRMM)? The development team has done a great job at introducing new features while keeping a simple and responsive UI. I've never felt like a new feature was cumbersome to implement. It has been perfect for our shop to go from no RMM to something that quickly helped reduce workloads and improve service to our clients. The scripting engine works very consistently and allows us to automate innumerable tasks. What do you dislike about NinjaOne ...

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DM

Daniel M

10/30/23

5 out of 5

"Fantastic Product That Listens To Customers"

What do you like best about NinjaOne (formerly NinjaRMM)? We love the product that implements ideas that we have into the system. When we wanted certain features such as install a product, or have certain reporting measures, they were coming out with that either in a few weeks or months or already had it. The support staff is excellent and willing to help all the time even if it's a simple answer. Patch management compliance is a great feature we love to look at as a daily reporting. ...

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AU

Anonymous User

10/30/23

5 out of 5

"Breath of fresh air compared to others"

What do you like best about NinjaOne (formerly NinjaRMM)? The interface, support and policies. The interface is consistent. The support is responsive The policies inheritance is excellent. What do you dislike about NinjaOne (formerly NinjaRMM)? Not so much a dislike. More of a this "needs more work". Reporting. I'd really like to see more custom reporting abilities that are similar to the reporting in HaloPSA, which allows custom SQL to be written to get at all the data. What problems is ...

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I

Info

10/30/23

5 out of 5

"We are so happy with NINJA!"

What do you like best about NinjaOne (formerly NinjaRMM)? The user friendly interface of the control panel and the smart features that provide us with a one stop RMM. Really looking forward to installing on more and more clients. Makes us wonder how you guys got all the smartest developers? What do you dislike about NinjaOne (formerly NinjaRMM)? We really have not found anything to dislike yet. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne ...

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AU

Anonymous User

10/30/23

5 out of 5

"NinjaOne makes management of complex computer environments a breeze."

What do you like best about NinjaOne (formerly NinjaRMM)? As soon as we put NinjaOne on a workstation or server we instantly feel like we have the control and information we need to fully manage that device. After customizing the alerts to how we like it, we are instantly aware of anything that needs our attention. Deploying NinjaOne is a breeze and makes it easy to roll out in a large environment. Well integrated remote support tools make it easy to provide support to users and to manage ...

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CD

Cameron D

10/30/23

5 out of 5

"NinjaOne just makes life easy"

What do you like best about NinjaOne (formerly NinjaRMM)? The various system health dashboards let you quickly see what is happening and what needs immediate attention. Automated OS patching means endpoints are kept up to date. Remote monitoring lets me pro-actively get ahead of problems, remote management lets me fix things from anywhere and easy remote control options let me do just about anything. Software deployment and updating is now a breeze. Then you can take all that and develop ...

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RS

Richard S

10/30/23

5 out of 5

"Best RMM on the market!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is extremely easy to use, navigating the portal is self explanatory and onboarding new engineers is a breeze. Everything in NinjaOne just works, never have agent issues, they always report in. Automations run immediately and you always know wha's happening with the activity log which I believe is Ninja's best feature. Heaps of integrations and an API to allow custom autmations. What do you dislike about NinjaOne (formerly ...

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MM

Mark M

10/30/23

5 out of 5

"Ninja"

What do you like best about NinjaOne (formerly NinjaRMM)? It is so easy to use and makes managing many computers a breeze What do you dislike about NinjaOne (formerly NinjaRMM)? I wish the reporting would be more detailed What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management, software deployment, Endpoint management

JB

Jon B

10/30/23

5 out of 5

"Great RMM!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use and powerful scripting and automatations. What do you dislike about NinjaOne (formerly NinjaRMM)? Would like to see deeper integrations with other PSA's (HaloPSA for one) What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Managing client endpoints.