NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"Ninja"

What do you like best about NinjaOne (formerly NinjaRMM)? It is so easy to use and makes managing many computers a breeze What do you dislike about NinjaOne (formerly NinjaRMM)? I wish the reporting would be more detailed What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management, software deployment, Endpoint management

"Great RMM without the nonsense"

What do you like best about NinjaOne (formerly NinjaRMM)? The RMM itself is a great product. We can do what we need to do supporting endpoints. The support is good, reps are responsive, and my most favorite thing about NinjaOne, is the confidnece I have they do not stop trying to make the product better. Most other big time RMM's are old, outdated and seem no longer developed. The ease of use and roll out/implementation was phenominal. We really like the monitors we can create. We use this ...

"Best RMM I have used to date for features and simplicity"

What do you like best about NinjaOne (formerly NinjaRMM)? My favorite parts about Ninja stem from it's ease of use and condition-based activities. We have many monitors set up for if a service stops, a volume starts to get full, or a scheduled time arrives where a script is spawned or an alert and email generated to help us proactivley stay ahead of problems. I have also had a very consistently good experience using the patch management capabilities on Windows systems with global patch ...

"NinjaOne does exactly what my organization needs it to do"

What do you like best about NinjaOne (formerly NinjaRMM)? We absolutely love how all our RMM tools are in one place. My IT team and I love having command and control without getting lost in a convoluted mess of doodads and whatnots. NinjaOne is easy to use and offers enough custom-tailored features that meet our demands. Integrating was as easy as a push of a button on our end. Our organization's infrastructure has improved 10-fold since implementing it. Our account manager is also easy to ...

"Best RMM on the market!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is extremely easy to use, navigating the portal is self explanatory and onboarding new engineers is a breeze. Everything in NinjaOne just works, never have agent issues, they always report in. Automations run immediately and you always know wha's happening with the activity log which I believe is Ninja's best feature. Heaps of integrations and an API to allow custom autmations. What do you dislike about NinjaOne (formerly ...

"We love NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? Everything is right at your fingertips. PC information, remote support, help desk, and automation. Love being able to run command prompt ping tests without having to interrupt the end user. We use it all the time. Its easy to roll out and simple for end users to use. And if we ever have a question, their support is there with help. What do you dislike about NinjaOne (formerly NinjaRMM)? It would be nice to reopen a closed ticket if ...

"NinjaRMM has been a godsend for me to manage my company"

What do you like best about NinjaOne (formerly NinjaRMM)? I recently switched from a competitor to NinjaRMM and the difference has been night and day! Ninja's platform just works out of the box. Super easy to implement, and with a couple of exceptions and tweaks, their support was quick to provide solutions instead of finger pointing as the last vendor did ad-nauseum. I use Ninja every single day, whether its to just peek at pending updates or add new endpoints from a Discovery job. The ...

"Great product, with a great support system"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use and quality customer support. What do you dislike about NinjaOne (formerly NinjaRMM)? Lack of IdP for authentication in Okta SSO. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Support for both MAC and Windows products allowing a consolidation of our technology stack into a single solution. Simple

"Super easy and most important it works!"

What do you like best about NinjaOne (formerly NinjaRMM)? having insights of which host is not updated and able to push windows updates automatically and the integration of Ninja Remote is a great must have features. Customer support is also very prompt. Implementation was super easy. Overall UI is easy and intuitive. Have been using it daily since day one for the past 6 months. What do you dislike about NinjaOne (formerly NinjaRMM)? i dont think there is anything that i dislike about ...

"Great for managing my dozens or servers"

What do you like best about NinjaOne (formerly NinjaRMM)? I really appreciate the ease of management and that it just handles all of the patch management stuff, I just approve them and it makes sure every server gets them. It warns me of issues and it can monitor processes that are business-critical. What do you dislike about NinjaOne (formerly NinjaRMM)? It requires root to work with VMWare management, there was no workaround for that when I tried to implement it. Since we've been with ...