NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"Best decision we could have made"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninjaone gives us team an easy to use tool to do our day to day business. With other (outdated) tools it took a long learning curve for our techs to understeand the RMM tool and have a benefit. Because of this sometimes we missed out on oppertunity's to automate things we wanted to do and save time in our install base. Also if we noticed an improvement in for example a monitoring item we would put it on a todolist to improve it ...

"very easy to operate"

What do you like best about NinjaOne (formerly NinjaRMM)? you can work on a PC without connecting to it. it offers windows updates and other updates. it preforms scheduled reset to all clients. What do you dislike about NinjaOne (formerly NinjaRMM)? it blocks the option to update////////////// What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? it installs winodows updates, it preforms scheduled reboot to all endpoints. i can change user passwords from my ...

"NinjaOne makes my Life Easier"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja is an incredibly easy tool to deploy and let's you manage all aspects of your computer environment simply. The absolute best thing about their product is their constant attention to updating their platform and releasing new features. The community is also very active and our account manager has been there every step of the way to make us feel like a VIP client. What do you dislike about NinjaOne (formerly NinjaRMM)? There are ...

"Breath of fresh air compared to others"

What do you like best about NinjaOne (formerly NinjaRMM)? The interface, support and policies. The interface is consistent. The support is responsive The policies inheritance is excellent. What do you dislike about NinjaOne (formerly NinjaRMM)? Not so much a dislike. More of a this "needs more work". Reporting. I'd really like to see more custom reporting abilities that are similar to the reporting in HaloPSA, which allows custom SQL to be written to get at all the data. What problems is ...

"So much functionality in an extremely user-friendly interface!"

What do you like best about NinjaOne (formerly NinjaRMM)? You can run powershell commands as the logged in user! Clickable dashboard and a consistant update schedule and a remarkable uptime. This company is phenominal. Our Account Manager (Sam) is fantastic as well!! What do you dislike about NinjaOne (formerly NinjaRMM)? I would like to see more support for Linux devices and their patching control could use some work, such as more control and being able to hide the Updates menu. What ...

"NinjaOne has been a big help."

What do you like best about NinjaOne (formerly NinjaRMM)? We're a new customer but it was quite easy to get started and manage the basics, we are geographically spread out and this will be a big help for us. We have no experience with competitor products and so far that hasn't been a barrier. What do you dislike about NinjaOne (formerly NinjaRMM)? I'd appreciate more official help with some of the Powershell issues and diagnosing what could be done to get them working easier. Getting my ...

"Remote management platform and so much more."

What do you like best about NinjaOne (formerly NinjaRMM)? It is effortless to use, and the onboarding process was a breeze. I also like replacing three other programs I was using to do the same things this one platform can do. What do you dislike about NinjaOne (formerly NinjaRMM)? Honestly, at this point, I really can't find anything in the platform that I don't like. Recommendations to others considering NinjaOne (formerly NinjaRMM): If you are interested, do the demo, you will be glad ...

"Great Experience"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninjaone has been a great additional to our toolset. The tool is easy to configure and simple to understand for new users. Our on-boarding/implementiation of the product made it very simple to switch. Customer Support has always been very helpful and responsive. What do you dislike about NinjaOne (formerly NinjaRMM)? Ninja does everything we need it to do and I haven't found there to be any major issues with it. What problems is ...

"Great Endpoint Device Manager"

What do you like best about NinjaOne (formerly NinjaRMM)? Having a ticketing system built into the portal and linking the user's ticket with their computer is wonderful. Also the custom script management is a great help. What do you dislike about NinjaOne (formerly NinjaRMM)? Ninja One's MDM solution is still in beta at the time of thise review. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne is solving our RMM service. We utilize their remote ...

"Everything we need in one place!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne has made it easy for me to come into an organization that previously had no IT department, and streamline everything I needed to ensure I was able to fully support the organization in a completely remote environment. The integration was easy, their customer support is top notch, and the features they have are more than needed! I use this daily to support my organization, it is so simple to do what needs to be done. What do ...