NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"Easy to implement, great support and great team keeping it ahead of all the others."

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is committed to standing behind their product which is further demonstrated by their month to month terms! They are dedicatedto improving their product by actively developing new features that are in line with their roadmap and have taken in many of our requests and implemented successfully. They excel at communicating these updates to their customers, ensuring that we are always aware of the latest developments. We chose ...

"A Must have for remote offices"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne has made managing remote staff and devices so much easier for us. The step by step instructions and the Ninja 'Dojo' community made it very easy to roll out. The first thing we install on any device is Ninja so that we can make sure that is getting all of it's patches. My technician and I use it daily. What do you dislike about NinjaOne (formerly NinjaRMM)? I don't have anything negative to say, I think that it works really ...

"Evolution of tech Ninja's"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja has helped as from a workload perspective. Reduced the hours we used to spend on machines to being able to manage multiple enpoint in globally at a very decent rate. What do you dislike about NinjaOne (formerly NinjaRMM)? Wish it could incoporate Group Policies for remote staff. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? This biggest issue was first having visual of legacy OS and ...

"Surprisingly simple"

What do you like best about NinjaOne (formerly NinjaRMM)? We switched to NinjaOne after several years of another RMM, and I must say that we were really pleased especially with the simplicity of the panel. All functions are easily accessible and configurable. The learning curve is vermanete simple, even though the system is very powerful. Management of remote devices (clients) is very simple In less than a month we are patrons of the system. We use it every day, it is one of the main ...

"Endpoint Management"

What do you like best about NinjaOne (formerly NinjaRMM)? I was impressed with the Ease of Use and simplicity in endpoint management. What do you dislike about NinjaOne (formerly NinjaRMM)? nothingPer ora sono molto soddisfatto del prodotto . aggiungerei una parte di log piu dettagliata nel menu della dashboard What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Updating and automating the status of endpoints and servers

"Great Team at NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? Great Support, easy to learn, easy to onboard very convenient What do you dislike about NinjaOne (formerly NinjaRMM)? A lot of clicks when going from agent to agent or to scripts What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All in one solution for our MSP needs.

"Great solution for device monitoring, maintenance, management and remote access."

What do you like best about NinjaOne (formerly NinjaRMM)? NinijaOne is easy to deploy and uses on a day to day basic. We have used NinjaOne for update management and it has reduced our client maintenance workload drastically. Their customer support is responsive and very helpful. What do you dislike about NinjaOne (formerly NinjaRMM)? NinjaOnes dashboard's need a little work, when it comes to navigation. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting ...

"A very good tool and highly recommended to any small -large scale business for their IT Management."

What do you like best about NinjaOne (formerly NinjaRMM)? Support and tool efficiency. Same time one of the best IT Management tools available. What do you dislike about NinjaOne (formerly NinjaRMM)? None as of the moment. So far, our company is satisfied with their service. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Providing support and security to our employees working at home.

"NinjaOne is a solid product"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is easy to use and administer with affordable pricing and fantastic support if needed. What do you dislike about NinjaOne (formerly NinjaRMM)? NinjaOne is in some ways a newer product and lacks some features other RMMs/Ticketing services provide, however they are constantly improving their product. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne allows us to monitor and manage ...

"The Virtual Technician Everyone Wants to Have"

What do you like best about NinjaOne (formerly NinjaRMM)? The continuous evolution of the product and the willingness to customize and help partners grow What do you dislike about NinjaOne (formerly NinjaRMM)? Slow release of the MDM product on android and apple What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? the management of the installed park at all times