NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"NINJA IS AN EASY PRODUCT TO USE."

What do you like best about NinjaOne (formerly NinjaRMM)? The ability to run tickets and computer management. What do you dislike about NinjaOne (formerly NinjaRMM)? I wish it sent notifications via the application on tickets or ticket responses. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? No problems at this moment.

"Most helpful Tool in IT"

What do you like best about NinjaOne (formerly NinjaRMM)? Things just make sense. If I want to run a script on a machine, I just go to the machine and select the script I want to run. It's rare to find a tool that is so intuitive and helpful. What do you dislike about NinjaOne (formerly NinjaRMM)? I'd like to see even more out-of-the-box app installs available. There is also a few-day delay between a release of an update for application and when NinjaOne releases it to their ...

"Easy set and simple to use"

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of set up and intergration and the simplicity of using ninja one. The patch mangement really cuts down having to install all of the windows updates. With the remote tools it makes fixing issues a lot more seemless as you can see what the user is seeing. The customer support is always ready and waiting to help and also ensure that you get the best out of ninjaone. I am in ninja one every single day. What do you dislike about ...

"Revolutionalised Our Workflows"

What do you like best about NinjaOne (formerly NinjaRMM)? Automations work as expected, patching (software and OS) is reliable, Ninja Remote is easy to use for both us and end user, remote powershell/cmd works well too. Very easy to set up, customer service is fantastic and I often hear from my account manager who wants to check in with us. Active Discord community where both other customers and NinjaOne staff are on hand to assist. What do you dislike about NinjaOne (formerly ...

"Highly recommended. A straightforward, no-nonsense RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? We implemented NinjaRMM (now NinjaOne) back in 2019. The organisation I joined had a WSUS server that didn't really work for remote users; remote access to devices was manual; there was no server monitoring in place; there was no automated software patching; mass remote installation was night on impossible; and there was a lack of decent information in our "inventory". NinjaOne fixed all of that for us and was a lifeline for our team ...

"Fits all your need"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja is the simplest and most complete tool for implementing a lot of things like: moniroting, remote management, remote control, scripting, updates. What do you dislike about NinjaOne (formerly NinjaRMM)? It need to have more flexibility on the access to grant if you have technicians working for you and administrators. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Monirtoring ours servers and ...

"A believer since day one!"

What do you like best about NinjaOne (formerly NinjaRMM)? Able to manage all assets in one place, easily provide support for remote users, critical updates pushed out. What do you dislike about NinjaOne (formerly NinjaRMM)? As NinjaOne gets constantly updated, I would like to see more vendors added to the software update list. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? During COVID, we all struggled to support our remote users. NinjaOne was ...

"Great RMM Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Highly effective for staying up-to-date with patches, software, and operating systems and has many features. This is essential not only for bolstering security but also for ensuring ongoing compliance with requirements such as Cyber Essentials. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing to dislike at this time. Our technicians love NinjaOne. What problems is NinjaOne (formerly NinjaRMM) solving and how is that ...

"Easy to use and super useful"

What do you like best about NinjaOne (formerly NinjaRMM)? I think the ability to run scripts in real-time and also the remote control features. What do you dislike about NinjaOne (formerly NinjaRMM)? I don't think that you have to buy 50 seats to get Ninja What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We have MDM in place like Intune and Jamf but with Ninja we can run things in real-time and have remote control

"This team is awesome"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use from the central console as well as a next level support and onboarding team. Implementation was a breeze and customer support was always available to assist. So far we are using the portal on a daily basis for managing our systems. What do you dislike about NinjaOne (formerly NinjaRMM)? There MDM services are still in beta. Wish it was further along so we could utilize their platform for our mobile devices as well as our ...