NinjaOne (NinjaRMM) Reviews in July 2025: User Ratings, Pros & Cons

"Fits all your need"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja is the simplest and most complete tool for implementing a lot of things like: moniroting, remote management, remote control, scripting, updates. What do you dislike about NinjaOne (formerly NinjaRMM)? It need to have more flexibility on the access to grant if you have technicians working for you and administrators. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Monirtoring ours servers and ...

"A very good tool and highly recommended to any small -large scale business for their IT Management."

What do you like best about NinjaOne (formerly NinjaRMM)? Support and tool efficiency. Same time one of the best IT Management tools available. What do you dislike about NinjaOne (formerly NinjaRMM)? None as of the moment. So far, our company is satisfied with their service. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Providing support and security to our employees working at home.

"NinjaOne - A great endpoint management service"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne helps me manage, monitor, and control everything that goes on with my endpoint devices. It provides insight into endpoints without getting up and walking around the office all day. NinjaOne saves time for my system administrator, as well as myself. What do you dislike about NinjaOne (formerly NinjaRMM)? So far, we have liked everything that has been offered with NinjaOne. I wish NinjaOne included the endpoint backup solution ...

"Easy set and simple to use"

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of set up and intergration and the simplicity of using ninja one. The patch mangement really cuts down having to install all of the windows updates. With the remote tools it makes fixing issues a lot more seemless as you can see what the user is seeing. The customer support is always ready and waiting to help and also ensure that you get the best out of ninjaone. I am in ninja one every single day. What do you dislike about ...

"Using NinjaOne has been a game changer for our IT Support team."

What do you like best about NinjaOne (formerly NinjaRMM)? The speed of it effectiveness on Remove devices. Regardless of the Geo location of the device or the Network strength, NinjaOne has proved to fast intems of runining scripts or policies on devices. The new patch management feature for Mac OS is really helpful. NinjaOne is very easy to deploy, once the Agent has been installed, you are good to go. The Out of Box Scripts and Policies are easy to implement, as easy as just selecting ...

"Excellent Product which makes life easy"

What do you like best about NinjaOne (formerly NinjaRMM)? The fact they are always developing the product. New exciting features. What do you dislike about NinjaOne (formerly NinjaRMM)? The Helpdesk module needs improving for sure. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? managing and monitoring endpoints. Ninja does a great job at it.

"It makes our daily work easier"

What do you like best about NinjaOne (formerly NinjaRMM)? It makes our daily work easier. The communication with the technical support is at a high level, they always help us and implement the services we requested. The nature of our work is such that we use Ninja all the time. Without Ninja, we won't be able to do it. The multitude of features are extremely useful to us. What do you dislike about NinjaOne (formerly NinjaRMM)? I can't add anything. Everything is at a high level. What ...

"Most helpful Tool in IT"

What do you like best about NinjaOne (formerly NinjaRMM)? Things just make sense. If I want to run a script on a machine, I just go to the machine and select the script I want to run. It's rare to find a tool that is so intuitive and helpful. What do you dislike about NinjaOne (formerly NinjaRMM)? I'd like to see even more out-of-the-box app installs available. There is also a few-day delay between a release of an update for application and when NinjaOne releases it to their ...

"NINJA IS AN EASY PRODUCT TO USE."

What do you like best about NinjaOne (formerly NinjaRMM)? The ability to run tickets and computer management. What do you dislike about NinjaOne (formerly NinjaRMM)? I wish it sent notifications via the application on tickets or ticket responses. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? No problems at this moment.

"Excellent complete and reliable RMM system with BEST Patch Management"

What do you like best about NinjaOne (formerly NinjaRMM)? Patch management is highly functional. The rapid support, formally QuickConnect , helps us a lot for occasional support tasks. The roadmap includes many new features and you can also insert new ideas to submit to the development team. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing negative to report to date but I wish there was support for viewing PROXMOX hypervisor. What problems is NinjaOne (formerly NinjaRMM) ...