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NinjaOne - Remote Monitoring and Management Software

NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

Automate the hardest parts of IT

4.7

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Starts from $1.50 / user / month when monthly

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NinjaOne Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Spotsaas Editor’s POV

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 261-270 out of 967

PG

Patrick G

10/31/23

4.5 out of 5

"It is indeed NinjaONE"

What do you like best about NinjaOne (formerly NinjaRMM)? I recently started to manage the devices, systems and servers through NinjaOne after changing my workplace. Previously I managed through Intunes, SolarWinds and various patchwork IT-Managers that were, frankly, scary. Unsafe sometimes. With NinjaOne I have everything I need as they say "in one place". I can oversee, manage, apply all through one site without having the need to navigate through 12 different pages. The possibilities ...

Read more

DW

Drew W

10/31/23

4.5 out of 5

"My Experience with NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? I love how easy it is to group organizations together. I also enjoy the number of features such as Teamviewer, and powershell access to clients machines. I'm amazed how easy it is to integrate NinjaOne into our machines it really is a painless process. What do you dislike about NinjaOne (formerly NinjaRMM)? The only thing I dislike is how it used to be so easy to push out an update to an application and set it to run in the ...

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JP

Jacek P

10/31/23

5 out of 5

"Extremely good experience with managing fleet of Windows machines"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy-to-use product Makes deployments and updating such a smooth process It is great tool to monitor our Windows machines and help address problems before they impact users What do you dislike about NinjaOne (formerly NinjaRMM)? there is nothing coming to my mind now; very happy with it What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It help us greatly to quickly deploy machines to new users and ...

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DR

Dani R

10/31/23

5 out of 5

"Manager IT"

What do you like best about NinjaOne (formerly NinjaRMM)? The management web interface is wonderful and if we add the ease of implementation, we get a great tool for managing and automating tasks in the world of IT Administration. What do you dislike about NinjaOne (formerly NinjaRMM)? At the dashboard level, it could improve graphics and visual interpretation. Likewise, the incident and reporting tool could also be improved in some points. Improve the script library for windows and ...

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RM

Rolando M

10/31/23

5 out of 5

"TeamLogicit 64332 Review"

What do you like best about NinjaOne (formerly NinjaRMM)? I like how user friendly it is. Once you set up the end user there is not much to do after that. The platform does it for you. What do you dislike about NinjaOne (formerly NinjaRMM)? Ninja does not have many apps installed on its platform. iknow they are working on many apps so we can integrate with the RMM platforfm What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? They solve us getting deployed ...

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GP

Greg P

10/31/23

5 out of 5

"Slice like a ninja, cut like a razor blade"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy scripting - Does what is promised - Enables our team What do you dislike about NinjaOne (formerly NinjaRMM)? The navigation of NinjaOne could be improved by working the left side. Maybe allow the customer choose the layout. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Encryption checks, performance, service restarts, software deployment.

RM

Rositza M

10/31/23

5 out of 5

"It makes our daily work easier"

What do you like best about NinjaOne (formerly NinjaRMM)? It makes our daily work easier. The communication with the technical support is at a high level, they always help us and implement the services we requested. The nature of our work is such that we use Ninja all the time. Without Ninja, we won't be able to do it. The multitude of features are extremely useful to us. What do you dislike about NinjaOne (formerly NinjaRMM)? I can't add anything. Everything is at a high level. What ...

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BC

Brett C

10/31/23

5 out of 5

"NinjaOne - A great endpoint management service"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne helps me manage, monitor, and control everything that goes on with my endpoint devices. It provides insight into endpoints without getting up and walking around the office all day. NinjaOne saves time for my system administrator, as well as myself. What do you dislike about NinjaOne (formerly NinjaRMM)? So far, we have liked everything that has been offered with NinjaOne. I wish NinjaOne included the endpoint backup solution ...

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AU

Anonymous User

10/31/23

5 out of 5

"Using NinjaOne has been a game changer for our IT Support team."

What do you like best about NinjaOne (formerly NinjaRMM)? The speed of it effectiveness on Remove devices. Regardless of the Geo location of the device or the Network strength, NinjaOne has proved to fast intems of runining scripts or policies on devices. The new patch management feature for Mac OS is really helpful. NinjaOne is very easy to deploy, once the Agent has been installed, you are good to go. The Out of Box Scripts and Policies are easy to implement, as easy as just selecting ...

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IC

Imran C

10/31/23

5 out of 5

"Excellent Product which makes life easy"

What do you like best about NinjaOne (formerly NinjaRMM)? The fact they are always developing the product. New exciting features. What do you dislike about NinjaOne (formerly NinjaRMM)? The Helpdesk module needs improving for sure. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? managing and monitoring endpoints. Ninja does a great job at it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].