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NinjaOne - Remote Monitoring and Management Software

NinjaOne Reviews in October 2026: User Ratings, Pros & Cons

Automate the hardest parts of IT

4.76

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Starts from $1.50 / user / month when monthly

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NinjaOne Reviews & Ratings

4.76

Excellent

Based on 877 ratings & 967 reviews

Are you using NinjaOne?

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terrible

(4)

Spotsaas Editor’s POV

NinjaOne's strength lies in remote monitoring and asset management for IT teams managing mixed Windows and Mac environments. In demos, verify native Linux support—the platform has limited built-in Linux monitoring compared to competitors, requiring workarounds or third-party agents for Linux servers. Mobile app functionality is also constrained; if field ...Read more

NinjaOne pros and cons

  • Automates IT management tasks, reducing manual effort.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Customer support is responsive and the platform receives frequent feature additions.

  • Centralizes IT management functions in one platform.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 251-260 out of 967

AV

Arto V

10/31/23

4.5 out of 5

"Linux management"

What do you like best about NinjaOne (formerly NinjaRMM)? Very straight forward management system for linux server. More intent to manage server from management system, not from server side. You can see server monitoring and needed terminal access can be taken straight from management system. Also ready made scripts can be launch easily to server or servers. Very easy to use and fast to implement. What do you dislike about NinjaOne (formerly NinjaRMM)? Reporting and inventory can be develop ...

Read more

AU

Anonymous User

10/31/23

4.5 out of 5

"Excellent complete and reliable RMM system with BEST Patch Management"

What do you like best about NinjaOne (formerly NinjaRMM)? Patch management is highly functional. The rapid support, formally QuickConnect , helps us a lot for occasional support tasks. The roadmap includes many new features and you can also insert new ideas to submit to the development team. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing negative to report to date but I wish there was support for viewing PROXMOX hypervisor. What problems is NinjaOne (formerly NinjaRMM) ...

Read more

AU

Anonymous User

10/31/23

4 out of 5

"Ninja RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? ease of remote access to end user devices What do you dislike about NinjaOne (formerly NinjaRMM)? no easy way to put whole site into maintenence mode What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Having 1 place to manage it all without haveing to manage AV, Patches and RMM in different apps.

AR

Andrea R

10/31/23

4 out of 5

"Easy to use"

What do you like best about NinjaOne (formerly NinjaRMM)? easy access to data from each computer and the possibility of connecting to it in a very short time What do you dislike about NinjaOne (formerly NinjaRMM)? don't have full bitdefender integration yet What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It allows me to have quick access to the endpoints

DW

Drew W

10/31/23

4.5 out of 5

"My Experience with NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? I love how easy it is to group organizations together. I also enjoy the number of features such as Teamviewer, and powershell access to clients machines. I'm amazed how easy it is to integrate NinjaOne into our machines it really is a painless process. What do you dislike about NinjaOne (formerly NinjaRMM)? The only thing I dislike is how it used to be so easy to push out an update to an application and set it to run in the ...

Read more

JP

Jamie P

10/31/23

4.5 out of 5

"Ninja One - An asset to all MSPs"

What do you like best about NinjaOne (formerly NinjaRMM)? The simplicity of the design, how easy it is to set up scalable policies and how simple deployment is. Our account management has been great and the feature roadmap is transparent and you feel "listened to" What do you dislike about NinjaOne (formerly NinjaRMM)? The reporting isn't great and sometimes there are caveats in the information which Patching lets you ascertain. What problems is NinjaOne (formerly NinjaRMM) solving and how ...

Read more

JP

Jamie P

10/31/23

4.5 out of 5

"Ninja One - An asset to all MSPs"

What do you like best about NinjaOne (formerly NinjaRMM)? The simplicity of the design, how easy it is to set up scalable policies and how simple deployment is. Our account management has been great and the feature roadmap is transparent and you feel "listened to" What do you dislike about NinjaOne (formerly NinjaRMM)? The reporting isn't great and sometimes there are caveats in the information which Patching lets you ascertain. What problems is NinjaOne (formerly NinjaRMM) solving and how ...

Read more

AU

Anonymous User

10/31/23

4.5 out of 5

"Excellent complete and reliable RMM system with BEST Patch Management"

What do you like best about NinjaOne (formerly NinjaRMM)? Patch management is highly functional. The rapid support, formally QuickConnect , helps us a lot for occasional support tasks. The roadmap includes many new features and you can also insert new ideas to submit to the development team. What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing negative to report to date but I wish there was support for viewing PROXMOX hypervisor. What problems is NinjaOne (formerly NinjaRMM) ...

Read more

AV

Arto V

10/31/23

4.5 out of 5

"Linux management"

What do you like best about NinjaOne (formerly NinjaRMM)? Very straight forward management system for linux server. More intent to manage server from management system, not from server side. You can see server monitoring and needed terminal access can be taken straight from management system. Also ready made scripts can be launch easily to server or servers. Very easy to use and fast to implement. What do you dislike about NinjaOne (formerly NinjaRMM)? Reporting and inventory can be develop ...

Read more

PG

Patrick G

10/31/23

4.5 out of 5

"It is indeed NinjaONE"

What do you like best about NinjaOne (formerly NinjaRMM)? I recently started to manage the devices, systems and servers through NinjaOne after changing my workplace. Previously I managed through Intunes, SolarWinds and various patchwork IT-Managers that were, frankly, scary. Unsafe sometimes. With NinjaOne I have everything I need as they say "in one place". I can oversee, manage, apply all through one site without having the need to navigate through 12 different pages. The possibilities ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].