NinjaOne (NinjaRMM) Reviews in May 2025: User Ratings, Pros & Cons

"Manager IT"

What do you like best about NinjaOne (formerly NinjaRMM)? The management web interface is wonderful and if we add the ease of implementation, we get a great tool for managing and automating tasks in the world of IT Administration. What do you dislike about NinjaOne (formerly NinjaRMM)? At the dashboard level, it could improve graphics and visual interpretation. Likewise, the incident and reporting tool could also be improved in some points. Improve the script library for windows and ...

"Slice like a ninja, cut like a razor blade"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy scripting - Does what is promised - Enables our team What do you dislike about NinjaOne (formerly NinjaRMM)? The navigation of NinjaOne could be improved by working the left side. Maybe allow the customer choose the layout. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Encryption checks, performance, service restarts, software deployment.

"Surprisingly simple"

What do you like best about NinjaOne (formerly NinjaRMM)? We switched to NinjaOne after several years of another RMM, and I must say that we were really pleased especially with the simplicity of the panel. All functions are easily accessible and configurable. The learning curve is vermanete simple, even though the system is very powerful. Management of remote devices (clients) is very simple In less than a month we are patrons of the system. We use it every day, it is one of the main ...

"The Virtual Technician Everyone Wants to Have"

What do you like best about NinjaOne (formerly NinjaRMM)? The continuous evolution of the product and the willingness to customize and help partners grow What do you dislike about NinjaOne (formerly NinjaRMM)? Slow release of the MDM product on android and apple What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? the management of the installed park at all times

"Easy to implement, great support and great team keeping it ahead of all the others."

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is committed to standing behind their product which is further demonstrated by their month to month terms! They are dedicatedto improving their product by actively developing new features that are in line with their roadmap and have taken in many of our requests and implemented successfully. They excel at communicating these updates to their customers, ensuring that we are always aware of the latest developments. We chose ...

"Evolution of tech Ninja's"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja has helped as from a workload perspective. Reduced the hours we used to spend on machines to being able to manage multiple enpoint in globally at a very decent rate. What do you dislike about NinjaOne (formerly NinjaRMM)? Wish it could incoporate Group Policies for remote staff. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? This biggest issue was first having visual of legacy OS and ...

"Great Team at NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? Great Support, easy to learn, easy to onboard very convenient What do you dislike about NinjaOne (formerly NinjaRMM)? A lot of clicks when going from agent to agent or to scripts What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All in one solution for our MSP needs.

"A Must have for remote offices"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne has made managing remote staff and devices so much easier for us. The step by step instructions and the Ninja 'Dojo' community made it very easy to roll out. The first thing we install on any device is Ninja so that we can make sure that is getting all of it's patches. My technician and I use it daily. What do you dislike about NinjaOne (formerly NinjaRMM)? I don't have anything negative to say, I think that it works really ...

"very easy to operate"

What do you like best about NinjaOne (formerly NinjaRMM)? you can work on a PC without connecting to it. it offers windows updates and other updates. it preforms scheduled reset to all clients. What do you dislike about NinjaOne (formerly NinjaRMM)? it blocks the option to update////////////// What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? it installs winodows updates, it preforms scheduled reboot to all endpoints. i can change user passwords from my ...

"Best decision we could have made"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninjaone gives us team an easy to use tool to do our day to day business. With other (outdated) tools it took a long learning curve for our techs to understeand the RMM tool and have a benefit. Because of this sometimes we missed out on oppertunity's to automate things we wanted to do and save time in our install base. Also if we noticed an improvement in for example a monitoring item we would put it on a todolist to improve it ...