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NinjaOne (NinjaRMM) - Remote Monitoring and Management Software

NinjaOne (NinjaRMM) Reviews in July 2025: User Ratings, Pros & Cons

Effortless IT management in a single solution.

4.7

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NinjaOne (NinjaRMM) Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Expert's Review

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne (NinjaRMM) pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 241-250 out of 967

JK

Jad K

11/01/23

5 out of 5

"Best Endpoint and Patch Management application"

What do you like best about NinjaOne (formerly NinjaRMM)? Have tested many applications from multiple vendors in order to find a solution that will help in endpoint management and patch management. All the solutions tested were not able to deliver the intended results, did not have the needed features, or lacked a user-friendly interface. Then we found NinjaOne, which was easy to implement and had all the features needed. Since then we have been using it on a daily basis. We can now manage ...

Read more

GZ

George Z

11/01/23

5 out of 5

"Totaly perfect"

What do you like best about NinjaOne (formerly NinjaRMM)? patch managment and very good interface. What do you dislike about NinjaOne (formerly NinjaRMM)? nothing. this papplication is what we realy need as it What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? patch managment and monitoring

CM

Carsten M

11/01/23

5 out of 5

"Very good software with the best support for partners"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is an RMM software that is almost perfect for our company to make it easier for us to manage, monitor and manage our customers' endpoints. And if you have any problems or questions, the NinjaOne support team will send you initial assistance within a few hours. This makes daily work much easier What do you dislike about NinjaOne (formerly NinjaRMM)? NinjaOne supports some Linux distributions such as RedHat, Debian, Ubuntu, ...

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AP

Andrew P

11/01/23

4.5 out of 5

"A powerful unit with an easy-to-use interface."

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of using the interface. The ability to access my endpoints with ease. What do you dislike about NinjaOne (formerly NinjaRMM)? The new Ninja remote doesn't fit to screen like, say, splashtop would. It keeps the resolution small instead of filling to my screen. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Gives me a one stop shop to access devices at different locations or devices that ...

Read more

AU

Anonymous User

11/01/23

4.5 out of 5

"NinjaOne has been excellent for our business"

What do you like best about NinjaOne (formerly NinjaRMM)? Compared to other RMM's the UI of NinjaOne is much easier to navigate and use, I'm always only a few clicks away from where I wanto be. Enrolling devices has also been simple, the agent has made its way on to all necessary devices with no issues. The amount of features has also been impressive, we have found great success using Splashtop and Ninja's ticketing service. I must also add that support has been great whenever we have ...

Read more

AP

Andrew P

11/01/23

4.5 out of 5

"A powerful unit with an easy-to-use interface."

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of using the interface. The ability to access my endpoints with ease. What do you dislike about NinjaOne (formerly NinjaRMM)? The new Ninja remote doesn't fit to screen like, say, splashtop would. It keeps the resolution small instead of filling to my screen. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Gives me a one stop shop to access devices at different locations or devices that ...

Read more

AU

Anonymous User

11/01/23

4.5 out of 5

"NinjaOne has been excellent for our business"

What do you like best about NinjaOne (formerly NinjaRMM)? Compared to other RMM's the UI of NinjaOne is much easier to navigate and use, I'm always only a few clicks away from where I wanto be. Enrolling devices has also been simple, the agent has made its way on to all necessary devices with no issues. The amount of features has also been impressive, we have found great success using Splashtop and Ninja's ticketing service. I must also add that support has been great whenever we have ...

Read more

SA

Shamir A

11/01/23

4 out of 5

"Fast"

What do you like best about NinjaOne (formerly NinjaRMM)? Easily connect and monitor organization's pc What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes files cannot be copied correctly What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Download sales reports from different locations

DR

Dani R

10/31/23

5 out of 5

"Manager IT"

What do you like best about NinjaOne (formerly NinjaRMM)? The management web interface is wonderful and if we add the ease of implementation, we get a great tool for managing and automating tasks in the world of IT Administration. What do you dislike about NinjaOne (formerly NinjaRMM)? At the dashboard level, it could improve graphics and visual interpretation. Likewise, the incident and reporting tool could also be improved in some points. Improve the script library for windows and ...

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GP

Greg P

10/31/23

5 out of 5

"Slice like a ninja, cut like a razor blade"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy scripting - Does what is promised - Enables our team What do you dislike about NinjaOne (formerly NinjaRMM)? The navigation of NinjaOne could be improved by working the left side. Maybe allow the customer choose the layout. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Encryption checks, performance, service restarts, software deployment.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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