NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

"Inexpensive but deep RMM management for your workforce"

What do you like best about NinjaOne (formerly NinjaRMM)? Very easy to set up. Initial setup is quick and the dashboard is pretty clear at a glance what you need to do/things to look at. From there you can make it pretty complex with different structures of running scripts against the devices, setting up schedules and the like. I've had good experience with support, being able to answer my questions relatively quickly and effectively. They seem to understand the product and I don't feel ...

"Fast"

What do you like best about NinjaOne (formerly NinjaRMM)? Easily connect and monitor organization's pc What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes files cannot be copied correctly What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Download sales reports from different locations

"Best Endpoint and Patch Management application"

What do you like best about NinjaOne (formerly NinjaRMM)? Have tested many applications from multiple vendors in order to find a solution that will help in endpoint management and patch management. All the solutions tested were not able to deliver the intended results, did not have the needed features, or lacked a user-friendly interface. Then we found NinjaOne, which was easy to implement and had all the features needed. Since then we have been using it on a daily basis. We can now manage ...

"A powerful unit with an easy-to-use interface."

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of using the interface. The ability to access my endpoints with ease. What do you dislike about NinjaOne (formerly NinjaRMM)? The new Ninja remote doesn't fit to screen like, say, splashtop would. It keeps the resolution small instead of filling to my screen. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Gives me a one stop shop to access devices at different locations or devices that ...

"NinjaOne has been excellent for our business"

What do you like best about NinjaOne (formerly NinjaRMM)? Compared to other RMM's the UI of NinjaOne is much easier to navigate and use, I'm always only a few clicks away from where I wanto be. Enrolling devices has also been simple, the agent has made its way on to all necessary devices with no issues. The amount of features has also been impressive, we have found great success using Splashtop and Ninja's ticketing service. I must also add that support has been great whenever we have ...

"A powerful unit with an easy-to-use interface."

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of using the interface. The ability to access my endpoints with ease. What do you dislike about NinjaOne (formerly NinjaRMM)? The new Ninja remote doesn't fit to screen like, say, splashtop would. It keeps the resolution small instead of filling to my screen. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Gives me a one stop shop to access devices at different locations or devices that ...

"NinjaOne has been excellent for our business"

What do you like best about NinjaOne (formerly NinjaRMM)? Compared to other RMM's the UI of NinjaOne is much easier to navigate and use, I'm always only a few clicks away from where I wanto be. Enrolling devices has also been simple, the agent has made its way on to all necessary devices with no issues. The amount of features has also been impressive, we have found great success using Splashtop and Ninja's ticketing service. I must also add that support has been great whenever we have ...

"Great partners for busy business."

What do you like best about NinjaOne (formerly NinjaRMM)? I really enjoy working with a vendor that feels like an extension of my team. My account manager is super responsive and gets things done without needing to follow up on him. CT keeps his word and is friendly. All the staff I have met seem concerned and want to help. It is easy to work with support. When opening a case, I can get on a call with support and have the issue resolved quickly. Some things go to development for changes ...

"I like it, but I still miss something."

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to install, if you know how. Powerful monitoring off known devices. Fast in deploying software. Creat custom support. What do you dislike about NinjaOne (formerly NinjaRMM)? Still missing applications to install or update. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Setting up standard devices per department and keeping them updated.

"Monitoring and Management Made Easier"

What do you like best about NinjaOne (formerly NinjaRMM)? An intuitive and user-friendly interface, making it accessible for both seasoned IT professionals and beginners. The dashboard is well-organized and doesn't need additional explanations. However, if needed Ninja also provides comprehensive support and documentation, especially beneficial are the one-on-one sessions with Ninja's engineers. What do you dislike about NinjaOne (formerly NinjaRMM)? I have experienced some troubles when ...