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NinjaOne - Remote Monitoring and Management Software

NinjaOne Reviews in June 2026: User Ratings, Pros & Cons

Automate the hardest parts of IT

4.7

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Starts from $1.50 / user / month when monthly

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NinjaOne Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Spotsaas Editor’s POV

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 231-240 out of 967

SA

Stephen A

11/02/23

4.5 out of 5

"An easy to use and affordable remote machine and patch management system"

What do you like best about NinjaOne (formerly NinjaRMM)? I really like how easy it is to use and deploy, how much information it provides, and how efficiently it applies patches to our managed assets. It's even helped in troubleshooting with some remote tools that reduced the number of times I had to start a remote session with the customer. As a bonus, its scanning and device information helped speed along a planned switch of asset tracking systems. And, the ability to retrieve Bitlocker ...

Read more

SJ

Starla J

11/02/23

5 out of 5

"Easy to work with"

What do you like best about NinjaOne (formerly NinjaRMM)? Super easy to work with, even for non technical people. What do you dislike about NinjaOne (formerly NinjaRMM)? I've had no negative experiences with NinjaRMM What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ninja is our RMM

HK

Hasanul K

11/02/23

5 out of 5

"Amazing experience with NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? I like how everything is accessible on a single-pane-of-glass and how easy it is to use and customize. What do you dislike about NinjaOne (formerly NinjaRMM)? There really is not anything that I dislike about this product. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It is making it easier for us to keep up with patching management as well as allowing us to utilize the remote monitoring and ...

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KC

Kristoffer C

11/02/23

4.5 out of 5

"NinjaOne is very intuitive and user friendly"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is a one stop shop from pushing patches and updates, to remote monitoring. The interface is very user friendly and the KB has all the information needed to support. What do you dislike about NinjaOne (formerly NinjaRMM)? They should implement their own ticketing system. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne makes it easy to support endpoints by having a quick and ...

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NK

Nathan K

11/02/23

5 out of 5

"Ninja is Awesome!"

What do you like best about NinjaOne (formerly NinjaRMM)? The best part of NinjaOne is being able to make sure my patches are going out and knowing that my PC's aren't a vulnrability in our envirnment. Love it What do you dislike about NinjaOne (formerly NinjaRMM)? Some intergrations still aren't in there like Nutanix and Fortinet but they are growing and now coming out with a mobile SIM which is exciting. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting ...

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TH

Thomas H

11/01/23

5 out of 5

"I am loving NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use and deployability. I love the built in teams as well. What do you dislike about NinjaOne (formerly NinjaRMM)? Doesn,t allow script install of our Activity Monitor. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Mostly patch managenemt.

CM

Carsten M

11/01/23

5 out of 5

"Very good software with the best support for partners"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is an RMM software that is almost perfect for our company to make it easier for us to manage, monitor and manage our customers' endpoints. And if you have any problems or questions, the NinjaOne support team will send you initial assistance within a few hours. This makes daily work much easier What do you dislike about NinjaOne (formerly NinjaRMM)? NinjaOne supports some Linux distributions such as RedHat, Debian, Ubuntu, ...

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MJ

Mike J

11/01/23

5 out of 5

"Fast & Intuitive - Perfect for my MSP"

What do you like best about NinjaOne (formerly NinjaRMM)? There are so many things to love about Ninja, but my favorite is that everything just always works. So many other services are constantly down, or full of bugs and it causes major disruptions. I don't think I've ever found a bug in Ninja or had it go down other than planned maintenance. What do you dislike about NinjaOne (formerly NinjaRMM)? Lack of MDM, but that feature is being released this month. What problems is NinjaOne ...

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MD

Marco D

11/01/23

5 out of 5

"Still evolving. fast service."

What do you like best about NinjaOne (formerly NinjaRMM)? Checking the status of our devices. Push commands through Powershell or CMD. Several personal scripts made to push towards groups or certain locations. So much development. I now avoid moving around too much with 4 buildings. What do you dislike about NinjaOne (formerly NinjaRMM)? application cellulaire pas assez poussé. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? when a machine freezes and ...

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GZ

George Z

11/01/23

5 out of 5

"Totaly perfect"

What do you like best about NinjaOne (formerly NinjaRMM)? patch managment and very good interface. What do you dislike about NinjaOne (formerly NinjaRMM)? nothing. this papplication is what we realy need as it What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? patch managment and monitoring

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].