9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Are you using Nextiva?
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 6171-6180 out of 6255
GB
Graham Butler
12/09/19
Very helpful service
Very helpful service. Took care of all my issues setting up Nextiva for my business.
MS
Member Services
12/09/19
I was fortunate enough to get Alex…
I was fortunate enough to get Alex today when I phoned in for help. He completely took care of my issue. He was kind, patient, and informative. If I need help in the future I hope I get to work with him again.
NM
Neil Mandalia
12/09/19
Great
Great help, quick and efficient. I love great customer experiences like this and affirms my decision to work with you guys for my business solutions for my Orthodontic practice!
TM
Tom McCluskey
12/09/19
Sviat P was patient and resolved an…
Sviat P was patient and resolved an issue witha device that was configured incorrectly. We are very grateful for his time and expertise.
D
DeborahP
12/09/19
Yana Trykoz was simply amazing today
Yana Trykoz was simply amazing today. She was able to set me up with conference calling lickity split! She was a consummate professional and answered all my questions. She would not complete the chat until she was sure that I was satisfied...which I am!! Thank you!! 😊
AA
Adrian Adams
12/09/19
Got what I needed an answered all…
Got what I needed an answered all questions.
QS
quayvon swift
12/09/19
Eugene & Ohla were great and very helpful
Eugene And Ohla were great and very helpful. They got the phone lines recorded in a timely manner
DG
Deanna Greenway
12/09/19
Excellent service!
Yana Trykoz was the nice lady that helped me today. She was very knowledgable and efficient. Thanks!. Deanna Greenway Greenway Enterprises Inc
D
Dean
12/09/19
Representative Aren just helped me…
Representative Aren just helped me change a user and fix a phone that was inadvertently reset. Very professional and provided rapid responses, had us up and running in minutes. Keep up the great work!
P
PB
12/09/19
Michael Krutenko was awesome
Michael Krutenko was awesome! Patient, knowledgeable and so helpful!
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].